Senior Administrative Specialist: Strategic Support

Dana-Farber Cancer Institute; Foxborough (MA); On-site; USD 63,000 - 76,000; Full time

Job summary

Dana-Farber Cancer Institute, located in Boston, seeks a Senior Administrative Specialist to support staff, faculty, and leadership across clinical, academic, and research domains. You will prepare reports, manage calendars, handle communications, and coordinate travel, while maintaining confidentiality and high professionalism.

The role requires strong MS Office, Google Suite, Zoom, and Adobe skills, plus excellent communication and organizational abilities.

Qualifications

• Excellent written and oral communication skills.
• Advance knowledge of Microsoft Office Suite, Google Suite, Zoom, and Adobe.
• Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts.
• Must possess the ability to independently problem solve, maintain confidentiality, and pay attention to detail.
• Excellent ability to organize, multi-task, prioritize, and follow-through.

Responsibilities

• Provide administrative support for Directors, department managers, clinicians, and/or faculty.
• Perform administrative duties that may include, but not limited to, answering phones, maintaining office supplies, incoming and outgoing mail management, managing resource calendars, and submitting work orders for maintenance issues.
• Manage meeting planning and schedules for individuals and teams within assigned department group.
• May liaise between patient and clinical staff to provide scheduling support. May be responsible for data entry management, analysis, and/or reporting. Provide email and phone communication with internal and external teams or collaborators.
• May serve as onsite representative for external groups, visitors, or collaborators.
• Prepare general correspondence, letters of recommendation, Excel spreadsheets, presentation preparation and editing.
• Financial responsibilities including P-Card charge review and reconciliation, expense report processing, vendor payments, invoice creation or general office supply ordering.
• Coordinate travel arrangements as required/needed by department staff. Expected to identify and escape areas of need regarding workflows to supervisors.
• May be responsible for leading training and onboarding of new staff. May provide mentorship or supervision to junior administrative staff.
• Drafts written communication on behalf of leader or provider.
• May lead projects as needed.
• Maintain high level of professionalism, discretion, and confidentiality regarding a variety of highly sensitive topics.
• other duties as assigned.

Skills

Communication skills

Customer service

Problem solving

Organization

Multitasking

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Office Suite

Google Suite

Zoom

Adobe

Job description

Dana-Farber Cancer Institute, located in Boston, seeks a Senior Administrative Specialist to support staff, faculty, and leadership across clinical, academic, and research domains. You will prepare reports, manage calendars, handle communications, and coordinate travel, while maintaining confidentiality and high professionalism.

The role requires strong MS Office, Google Suite, Zoom, and Adobe skills, plus excellent communication and organizational abilities.