Senior Administrative Specialist – HR & Operations

City of Cleveland; Cleveland (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

City of Cleveland seeks an Assistant Administrator II to provide high-level administrative support to executive leadership, manage complex documents, and coordinate communications with departments and external stakeholders.

The role requires a Bachelor’s degree and four years of administrative experience, with strong MS Office and SharePoint skills. Responsibilities include onboarding/offboarding, records requests, SOPs, and confidential file handling.

Qualifications

• Bachelor’s degree preferred in a relevant field.
• Four years of full-time experience in office administration or related role.
• Year-for-year substitution allowed for the required experience.
• Advanced proficiency in Microsoft Office Suite.

Responsibilities

• Serves as a key contact and liaison for the Department of Public Utilities Human Resources.
• Performs clerical and administrative duties such as composing letters, memos, reports.
• Prepare complex correspondence, reports, presentations and confidential documents.
• Utilize and maintain core system platforms to complete tasks.
• Initiates and completes onboarding and offboarding processes.
• Coordinate, track and process public records requests.
• Serve as SharePoint site administrator for DPU HR and maintain sites.
• Contribute to SOPs and templates creation and maintenance.
• Screen visitors and callers and respond to inquiries.
• Schedule meetings and may record minutes for transcription.
• Track projects and priorities to support decision making.
• Assist in planning programs and events and communications.
• Maintain confidential information and files.
• Coordinate supply orders and maintenance requests.

Skills

Office software proficiency

Organizational skills

Written and verbal communication

Independent judgment

Time management

Education

Bachelor’s Degree in Business Administration / Public Administration or related field

Equivalent combination of education, training and experience

Tools

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

SharePoint

Adobe Acrobat Pro

Visio

Teams

Canva

Adobe Creative Cloud

Job description

City of Cleveland seeks an Assistant Administrator II to provide high-level administrative support to executive leadership, manage complex documents, and coordinate communications with departments and external stakeholders.

The role requires a Bachelor’s degree and four years of administrative experience, with strong MS Office and SharePoint skills. Responsibilities include onboarding/offboarding, records requests, SOPs, and confidential file handling.