Senior Administrative Operations Representative

Great American Insurance Group; Cincinnati (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Paid holidays

Tuition reimbursement

commuter benefits

Job summary

Great American Insurance Group is seeking a Senior Administrative Operations Representative in Cincinnati to support Alternative Markets. This onsite role handles mail, supplies, meetings, visitor greetings, data entry, and coordination of tech needs for teams.

The position requires a High School Diploma and at least 3 years of admin experience, with strong organizational and confidentiality skills to protect sensitive information.

Qualifications

• High school diploma or equivalent required.
• Minimum of 3 years of experience in administrative or office support.
• Strong organizational, communications, and discretion with confidential information.

Responsibilities

• Prepares and distributes incoming mail and processes outgoing mail.
• Coordinates procurement and organization of supplies.
• Schedules meetings and events; may arrange catering and setup.
• Greets and directs visitors to the office building.
• Inputs data into systems and audits records for accuracy.
• Assists with special projects and planning/execution.
• Coordinates technology needs including new hire setup and access requests.
• Performs other duties as assigned.

Skills

Organizational skills

Attention to detail

Interpersonal skills

Discretion with confidential info

Data entry / systems knowledge

Scheduling coordination

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Business systems

Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a \"small company\" culture where your ideas will be heard with \"big company\" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Alternative Markets specialized in mono-line and/or multi-line primary programs on either a traditional guaranteed cost (Specialty Programs) or risk-sharing basis (Agency, Association or Group Captives). Alternative Markets focuses on niche programs.

https://www.greatamericaninsurancegroup.com/about-us/business-operations/division/alternative-markets

The Alternative Markets Division is looking for a Senior Administrative Operations Representative to join their team. Great American’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be onsite five days a week.

Essential Job Functions And Responsibilities

Performs a variety of moderately complex administrative operational tasks including one or more of the following:

• Prepares and distributes incoming mail and processes outgoing mail.
• Coordinates the procurement and organization of supplies.
• Schedules and coordinates meetings and events. May coordinate with catering services and set up and disassemble food service stations.
• Welcomes and directs visitors to the office building.
• Inputs or loads data into a system. Audits records for quality, accuracy and maintainability.
• May assist with or coordinate special projects, assisting with the planning and execution.
• May coordinate technology needs for supported groups including new hire set-up, hardware requests, and user access requests.
• Performs other duties as assigned.

Job Requirements

Education: High School Diploma or equivalent.

Experience: Generally, a minimum of 3 years of experience in administrative or office support functions.

Scope of Job/Qualifications: Possesses advanced organizational abilities to manage multiple tasks efficiently. High attention to detail related to communications, scheduling, and recordkeeping. Demonstrates working knowledge of business systems and applications and utilizes relevant equipment to perform job functions effectively. Maintains working knowledge of department operations, policies, and procedures and applies a general understanding of the business and organization. Excellent interpersonal and communication skills. Proven ability to handle confidential information with discretion.

Business Unit

Alternative Markets

Benefits

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

• Excludes seasonal employees and interns.