Senior Administrative Operations Representative

Summit Consulting; Cincinnati (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Wellness plans

Parental leave

Tuition reimbursement

401(k) with company match

Employee stock purchase plan

Commuter benefits

Paid Time Off

Paid holidays

Job summary

Great American Insurance Group is seeking a Senior Administrative Operations Representative for its Alternative Markets team in Cincinnati. You will handle mail, procure supplies, and coordinate meetings, supporting a fast-paced office environment.

The role requires at least 3 years in administrative or office support, strong organizational and communication skills, and discretion with confidential information. You will also help with special projects and ensure smooth office operations.

Qualifications

• Advanced organizational abilities to manage multiple tasks efficiently.
• Excellent interpersonal and communication skills.
• Proven ability to handle confidential information with discretion.
• Maintains working knowledge of department operations, policies, and procedures.
• Experience in administrative or office support functions (min. 3 years).
• Knowledge of business systems and applications.

Responsibilities

• Prepares and distributes incoming mail and processes outgoing mail.
• Coordinates the procurement and organization of supplies.
• Schedules and coordinates meetings and events.
• May coordinate with catering services and set up and disassemble food service stations.
• Welcomes and directs visitors to the office building.
• Inputs or loads data into a system.
• Audits records for quality, accuracy and maintainability.
• May assist with or coordinate special projects, assisting with the planning and execution.
• May coordinate technology needs for supported groups including new hire set-up, hardware requests, and user access requests.
• Performs other duties as assigned.

Skills

Organizational skills

Interpersonal communication

Attention to detail

Discretion with confidential info

Multitasking

Education

High School Diploma or equivalent

Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a \"small company\" culture where your ideas will be heard with \"big company\" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Alternative Markets specialized in mono-line and/or multi-line primary programs on either a traditional guaranteed cost (Specialty Programs) or risk-sharing basis (Agency, Association or Group Captives). Alternative Markets focuses on niche programs. https://www.greatamericaninsurancegroup.com/about-us/business-operations/division/alternative-markets The Alternative Markets Division is looking for a Senior Administrative Operations Representative to join their team.

Great American Insurance Group understands the importance of choosing a financially strong company. We are an organization built for the long term and are committed to giving you that strength.

Why can you trust Great American Insurance Group? For nearly 150 years, Americans have trusted us to protect them. Our innovative insurance solutions and specialization serves niche marketplaces that we know well. This expertise gives us a successful foundation that spans generations. You never know where a career in insurance will take you. Whether you are starting your career or are looking for a company to grow your experience, at Great American Insurance Group, you can join our more than 8,500 employees to \"Be Here. Be GREAT!\"

Essential Job Functions and Responsibilities

• Prepares and distributes incoming mail and processes outgoing mail.


• Coordinates the procurement and organization of supplies.


• Schedules and coordinates meetings and events.


• May coordinate with catering services and set up and disassemble food service stations.


• Welcomes and directs visitors to the office building.


• Inputs or loads data into a system.


• Audits records for quality, accuracy and maintainability.


• May assist with or coordinate special projects, assisting with the planning and execution.


• May coordinate technology needs for supported groups including new hire set-up, hardware requests, and user access requests.


• Performs other duties as assigned.

Job Requirements

• Education: High School Diploma or equivalent.


• Experience: Generally, a minimum of 3 years of experience in administrative or office support functions.


• Scope of Job/Qualifications: Possesses advanced organizational abilities to manage multiple tasks efficiently.


• High attention to detail related to communications, scheduling, and recordkeeping.


• Demonstrates working knowledge of business systems and applications and utilizes relevant equipment to perform job functions effectively.


• Maintains working knowledge of department operations, policies, and procedures and applies a general understanding of the business and organization.


• Excellent interpersonal and communication skills.


• Proven ability to handle confidential information with discretion.


• Business Unit: Alternative Markets

Benefits

• We offer competitive benefits packages for full-time and part-time employees*.


• Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement.


• Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.


• Compensation varies by role, level, and location and is influenced by skills, experience, and business needs.

*Excludes seasonal employees and interns.