Senior Administrative Coordinator – Public Health

NYC Department of Health and Mental Hygiene; New York (NY); Sur place; USD 62 000 - 71 000; Plein temps

Résumé du poste

The New York City Department of Health and Mental Hygiene (NYC Health Department) seeks a Principal Administrative Associate to support environmental health programs and the Bureau of Food Safety and Community Sanitation. This role involves front-line customer service for mobile food vending permits, data reporting, and coordinating staff activities.

Hiring open to qualified candidates; NYC residency requirements may apply.

Qualifications

• A bachelor’s degree from an accredited college and two years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty.
• An associate degree or 60 semester credits from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in '1' above.
• A four-year high school diploma or its educational equivalent approved by a state’s department of education or a recognized accrediting organization and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in '1' above.
• Education and/or experience equivalent to '1','2',' or '3' above. However, all candidates must possess the one year of administrative or supervisory experience as described in '1' above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in '1' above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3 year.

Responsabilités

• Serve as a point of contact for all front-end MFV customer service interactions, maintaining high-quality care and effectively routing inquiries.
• Prepare and maintain various data and facility reports, logs, and tracking analyses to support informed decision-making by the Regional Director.
• Provide customer care services through phone and in-person interactions regarding mobile food vending permits and licenses, including guiding customers on required documentation.
• Assist in logistical planning and execution of operations, including scheduling appointments for Mobile Food Vendors pre-permit inspections, and inventory control.
• Organize and host training sessions, ensuring designated facility space is available for administrative and custodial staff.
• Address inquiries from the Bureau’s Health & Safety Coordinator and maintain compliance with health and safety regulations.
• Collaborate with Human Resources regarding personnel matters such as training and documentation.
• Work with the Director of Communications to ensure the facility has up-to-date literature and messaging for customer service needs.
• Support the Bureau’s Project Support Specialist with updates on vehicle usage and documentation.
• Coordinate with the Sr. Procurement Coordinator to monitor supplies and report any IT or resource issues.
• Assist with additional administrative duties and special projects as assigned to support the program.

Connaissances

Excellent communication

Microsoft Office

Bilingual

Formation

Bachelor's degree

Associate degree

High school diploma

Outils

Microsoft Office

Description du poste

The New York City Department of Health and Mental Hygiene (NYC Health Department) seeks a Principal Administrative Associate to support environmental health programs and the Bureau of Food Safety and Community Sanitation. This role involves front-line customer service for mobile food vending permits, data reporting, and coordinating staff activities.

Hiring open to qualified candidates; NYC residency requirements may apply.