Senior Administrative Assistant to the COO, Parks and Resorts

Delaware North; Buffalo (NY); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Job summary

Delaware North is seeking a Senior Administrative Assistant to support the COO at our Global Headquarters in Buffalo, NY. You will handle travel arrangements via Concur, calendar management in Outlook, and expense reporting, providing proactive administrative support.

The role requires five years of experience supporting senior leaders, strong MS Office skills, and the ability to manage multiple priorities with discretion. We offer weekly pay, benefits, and development opportunities.

Qualifications

• Minimum five years of experience supporting senior leaders.
• Strong MS Office skills (Word, PowerPoint, Excel).
• High level of interpersonal skills and discretion.
• Ability to multi-task and prioritize effectively.

Responsibilities

• Complete daily tasks including answering phones and emails, screening callers, and managing documents.
• Provide basic administrative support including coordinating activities and meetings, preparing expense reports, processing invoices, and contacting team members.
• Interact with other Senior Administrative Assistants and Executives to complete tasks.
• Prioritize work to meet deadlines, and assist with special projects.
• Ability to make travel arrangements for multiple leaders.
• Perform routine clerical duties, such as reviewing mail, making copies, and mailing letters.
• Oversee vendor appointments, maintenance, and environmental upkeep for offices.

Skills

Administrative experience

Prioritization

Interpersonal skills

Communication

Education

High school diploma or GED

Tools

Concur

Outlook

Microsoft Office

Job description

The opportunity

Delaware North is hiring a full-time Senior Administrative Assistant to join our team at our Global Headquarters in Buffalo, New York. In this role, you will support the Chief Operations Officer of our Parks and Resorts subsidiary, assisting with a variety of administrative duties such as travel arrangements through Concur, calendar management in Outlook, coordinating activities and meetings, and preparing expense reports.

Pay

$25.00 - $30.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well‑being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Complete daily tasks including answering phones and emails, screening callers, and managing documents.
• Provide basic administrative support which includes coordinating activities and meetings, preparing expense reports, processing invoices, and contacting team members.
• Interact with other Senior Administrative Assistants and Executives to complete tasks.
• Prioritize work to meet deadlines, and assist with special projects.
• Ability to make travel arrangements for multiple leaders.
• Perform routine clerical duties, such as reviewing mail, making copies, and mailing letters.
• Oversee vendor appointments, maintenance, and environmental upkeep for offices.

More about you

• Minimum five (5) years of experience in an administrative position supporting senior leaders.
• Previous experience with Microsoft Office Suite; minimum intermediate level at Word, PowerPoint, and Excel.
• High level of interpersonal skills to handle sensitive and confidential situations.
• Ability to prioritize and handle multiple tasks simultaneously.
• High school diploma or GED required.

Shift details

Days
Evenings as needed
On call

Who we are

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family‑owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part‑time or full‑time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

$25.00 - $30.00 / hour