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Senior Administrative Assistant, Dept. of Endocrine Surgery

Mass General Brigham

Newton (MA)

On-site

USD 40,000 - 70,000

Full time

6 days ago
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Job summary

Join a forward-thinking organization as a Senior Administrative Assistant, where your role is vital in enhancing patient care and supporting surgical operations. You will be the gatekeeper of outpatient practices, ensuring the highest quality experience for patients. This position offers you the opportunity to engage in a variety of administrative tasks, from scheduling surgeries to managing insurance referrals. Be part of a dynamic team dedicated to groundbreaking medical discoveries and exceptional patient service in a supportive and collaborative environment. Your contributions will make a real difference in the lives of patients and the community.

Qualifications

  • Minimum of two years of medical office experience required.
  • High School graduate or equivalent required.

Responsibilities

  • Perform receptionist and clerical duties for surgical operations.
  • Schedule patient appointments and manage insurance referrals.
  • Support providers with calendar management and business expenses.

Skills

Medical Office Experience
Clerical Duties
Surgical Scheduling
Calendar Management
Insurance Referral Management

Education

High School Diploma or Equivalent
Associate's Degree

Job description

Senior Administrative Assistant, Dept. of Endocrine Surgery page is loaded

Senior Administrative Assistant, Dept. of Endocrine Surgery
Apply remote type Onsite locations Newton-MA time type Full time posted on Posted 10 Days Ago job requisition id RQ4015912 Site: Newton-Wellesley Hospital

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Administrative Assistants play an integral part in our surgical operations. They serve as the gatekeepers of our outpatient practices and ensure that teams are delivering the highest quality experience, exceeding our patients' expectations.

Support responsibilities may include:
1.Performing receptionist and clerical duties
2.Surgical scheduling/coordination and scheduling patient appointments
3.Clinical and insurance referral management, health insurance payor review, specialty testing prior authorization, and scheduling of special testing.
4.Answering the telephone system promptly and gathering screening information; taking, relaying, and managing messages and/or providing routine information.
5.Supporting providers with calendar management and reconciliation of business expenses/reimbursements for the team.
6.Other special projects and administrative tasks that are assigned.

Qualifications

-High School graduate or equivalent required
-Associate's degree preferred
-A minimum of two years of medical office experience required

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

2000 Washington Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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Combat disease. Hold a hand. Help people. Impact the world.


Mass General Brigham is a passionate, welcoming community where minds meet caring hearts.


Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready?

About Us?

Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world.


Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community.


We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system.


We recognize that increasing value and continuously improving quality are essential to maintaining excellence.

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