Senior Administrative Assistant (Administrative Support Assistant III)- Shared Services

Capital One; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Capital One is seeking an experienced Senior Administrative Assistant to support multiple executives from Director to Managing VP level in a fast-paced, tech-savvy environment. The role focuses on gatekeeping, calendar management, travel coordination and event support to keep leaders focused on company goals.

You will manage complex schedules, prepare expense reports, and foster collaboration across teams, helping create a productive, upbeat office culture while maintaining professionalism and

Qualifications

• 2+ years of Administrative experience.
• Proficient in MS Office Suite (Outlook, Excel, Word, PowerPoint) or Google Workspace.
• Strong written and verbal communication skills.

Responsibilities

• Strategic Calendar Management: Prioritizing complex scheduling requests and adjusting to frequent last minute changes.
• Detailed Travel Coordination: Handling travel arrangements and creating timely expense reports.
• Active Team Support: Driving key team activities and events to promote a fun and team-oriented work environment.
• Communication & Ambassadorship: Circulating information, answering questions and acting as a team ambassador, fostering relationships with Administrative Assistants and teams.

Skills

Administrative support

Calendar management

Travel coordination

Communication

Team collaboration

Education

High school diploma

Associates degree

Tools

Microsoft Office

Google Workspace

Job description

Senior Administrative Assistant (Administrative Support Assistant III)

Shared Services Capital One is seeking an exceptionally bright, self-motivated, and experienced Administrative Support Assistant III. This pivotal role supports multiple executives, ranging from Director to Managing Vice President level, within a fast-paced, tech-savvy environment and contributes significantly to a well-run, efficient, productive, and happy team. As an expert multitasker, Administrative Assistants perform an array of administrative functions to free up their leaders to focus on department and company goals. You will act as the gatekeeper and extension of executives, handling critical administrative tasks and supporting the efficient running of the organization. In this role, you will often find yourself in the center of the team, disseminating information for your leaders and supporting relationship building within the team.

Key responsibilities

• Strategic Calendar Management: Prioritizing complex scheduling requests and adjusting to frequent last minute changes.
• Detailed Travel Coordination: Handling travel arrangements and creating timely expense reports.
• Active Team Support: Driving key team activities and events (such as all-hands meetings and social events) to promote a fun and team-oriented work environment.
• Communication & Ambassadorship: Circulating information, answering questions and acting as a team ambassador, fostering strong relationships with other Administrative Assistants and teams.

Success in this role requires

• Flexibility & Adaptability: Quick thinking and adjusting to constantly changing demands and priorities.
• Resourcefulness & Autonomy: Proactively solving complex problems using strong judgment and influencing skills.
• Detail-Oriented & Communication Skills: Maintaining exceptional attention to detail in all tasks and demonstrating strong written and verbal communication skills to ensure clarity and professionalism.
• Teamwork Mindset: Actively partners with Administrative Assistants and other colleagues, fostering collaboration both within and outside the immediate team.

At Capital One, you will find a supportive environment that inspires a can-do-anything spirit. Better still, you will find managers who empower you to achieve your best in all areas of your life. If you are ready to start an administrative role that elevates you to your professional goals while balancing your personal interests, then Capital One is eager to talk to you.

Basic Qualifications

• High School Diploma, GED or equivalent certification
• At least 2 years of Administrative experience
• At least 2 years of experience in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) or Google Workspace

Preferred Qualifications

• Associates Degree
• At least 5+ years of experience as an Executive Assistant or Administrative Assistant in a fast-paced environment
• At least 3+ years of calendar management supporting multiple executives
• At least 1+ year of meeting and event planning experience