Senior Administrative Assistant

Massachusetts General Hospital; Waltham (MA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Massachusetts General Hospital is seeking an experienced administrative professional to provide high-level support to the executive and management teams. The role involves managing schedules, coordinating meetings, handling correspondence, and performing various clerical duties.

This position may lead junior staff, liaise with internal and external stakeholders, and coordinate with IT and facilities to ensure smooth operations in a fast-paced healthcare environment.

Qualifications

• 5–7 years of administrative experience, preferably in a healthcare setting.
• 1–2 years supporting senior-level staff.
• Proficient in Microsoft Office Suite; strong communication and organizational skills.
• Ability to work independently with minimal supervision.
• Familiarity with hospital administration processes and healthcare regulations.

Responsibilities

• Manage executive schedules, meetings, and travel arrangements.
• Prepare, review, and edit reports and presentations.
• Handle correspondence via email, letters, and calls.
• Organize electronic and physical files.
• Coordinate meetings with agendas and minutes; arrange room bookings and catering.
• Serve as primary contact between executives and stakeholders.
• Draft and distribute memos and communications.

Skills

MS Office

Communication

Organization

Independent work

Detail-oriented

Education

High School Diploma

Associate's Degree in Business Administration

Associate's Degree in Related Field

Job description

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

This position is responsible for providing high-level administrative support to the executive and management teams. This role involves managing schedules, coordinating meetings, handling correspondence, and performing various clerical duties. The position is critical in ensuring efficient office operations and may also lead junior administrative staff.

Does this position require Patient Care? No

Essential Functions

• Manage and maintain executive schedules, including appointments, meetings, and travel arrangements.
• Prepare, review, and edit reports, presentations, and other documents.
• Handle incoming and outgoing correspondence, including emails, letters, and phone calls.
• Organize and maintain office files, both electronic and physical.
• Schedule, coordinate, and facilitate meetings, including preparing agendas, taking minutes, and following up on action items.
• Arrange logistics for internal and external meetings, including room bookings and catering.
• Serve as the primary point of contact between executives and internal/external stakeholders.
• Draft and distribute memos, announcements, and other communications as directed.
• Oversee office supplies inventory, ordering, and distribution.
• Ensure office equipment is properly maintained and serviced.
• Coordinate with IT for technical support and equipment needs.
• Assist in the planning and execution of special projects and events.
• Monitor project timelines and ensure deadlines are met.

Qualifications

Education
High School Diploma or Equivalent required or Associate's Degree Business Administration preferred or Associate's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

Experience

Experience

Experience in an administrative role, preferably in a healthcare setting 5-7 years required and Experience supporting senior-level staff 1-2 years preferred

Knowledge, Skills and Abilities

• Proficient in Microsoft Office Suite (Word, Excel, Power point, Outlook).
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Ability to work independently with minimal supervision.
• Strong attention to detail and problem-solving skills.
• Familiarity with hospital administration processes and healthcare regulations.
• Professional demeanor and ability to interact effectively with all levels of staff.

Additional Job Details

Physical Requirements

• Standing Occasionally (3-33%)
• Walking Occa... (truncated) ...

Remote Type

Hybrid

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