Senior Administrative Assistant

LCSWMA; Lancaster (Lancaster County); Hybrid; USD 62,000 - 74,000; Full time

Job summary

LCSWMA is seeking a Senior Administrative Assistant to join our Lancaster team. The role provides high-level administrative, operational, and project coordination support across LCSWMA, serving as a trusted partner in office operations, Board administration, and designated projects.

The position requires 5+ years of experience, strong organization, discretion, and excellent communication. Based in Lancaster, PA, the role is 60% onsite with opportunity for remote work.

Qualifications

• Minimum 5+ years in administrative or office coordination roles.
• Experience supporting leadership, boards, meetings, or governance.
• Experience handling confidential information with discretion.
• PA Notary Public commission preferred; ability to obtain within 6 months.

Responsibilities

• Serve as backup to Administrative Assistant, answering phones, greeting guests, mail.
• Provide administrative and office support aligned with priorities.
• Coordinate office operations, inventory management, vendor coordination, and workspace organization.
• Support Executive Administration Manager with Board meetings and confidential projects.
• Back up Open Records Officer, tracking responses to requests.
• Maintain professionalism, discretion, and confidentiality on sensitive matters.
• Act as a resource for administrative processes and provide guidance to team.
• Identify opportunities to improve administrative processes and efficiencies.

Skills

Strong organizational skills

Professional communication

Customer-service mindset

Discretion and confidentiality

Education

Associate degree in Business Administration or related field

Tools

Microsoft Office Suite

Meeting support technology

Job description

• Location 1299 Harrisburg Pike,Lancaster, PA, 17603,United States
• Base Pay $62,000.00 - $74,000.00 / Year
• Employee Type Full Time-Exempt

LCSWMA is seeking a Senior Administrative Assistant to join our team!

The Senior Administrative Assistant provides high-level administrative, operational, and project coordination support across LCSWMA, serving as a trusted partner in office operations, Board administration, legal support functions, and designated administrative projects. The ideal candidate is highly organized, proactive, professional, and capable of exercising sound judgment with minimal supervision. This role offers opportunities for expanded responsibility through project coordination, Board and governance support, process improvement efforts, and leadership of complex administrative functions.

All work must be performed in accordance with LCSWMA's Environmental Management System (EMS) policies and procedures to ensure regulatory compliance.

LCSWMA employees are required to follow all LCSWMA safety policies and procedures.

In accordance with LCSWMA's Remote Work Arrangement, this position requires employees to work at least 60% of their scheduled work time onsite at our Lancaster, PA location, with the opportunity to work remotely for the remaining portion of their schedule.

Key Responsibilities

• Serve as backup to the Administrative Assistant by answering phones, monitoring the front entrance, greeting guests, and handling daily deliveries and mail.
• Provide administrative and office support in alignment with administrative priorities.
• Coordinate office operations, including administrative supply inventory management, ordering, vendor coordination, facility-related administrative support, and workplace organization activities.
• Provide administrative support to the Executive Administration Manager including coordination of monthly Board meetings, confidential legal support activities, assigned projects, and other sensitive administrative functions.
• Serve as backup to the Open Records Officer as needed, including receiving, tracking, and coordinating responses to open records requests.
• Maintain professionalism, discretion, and confidentiality when handling sensitive administrative, Board, legal and open records matters.
• Serve as a resource and subject matter expert for administrative processes, procedures, and systems, providing guidance and support to administrative team members as appropriate.
• Identify opportunities to improve administrative processes and efficiencies.

Requirements

Education, Training, Certification or Experience

• 5+ years of experience in an administrative, office coordination, or similar role.
• Associate degree in Business Administration, Office Administration, or related field preferred.
• Experience supporting leadership, boards, committees, meetings, projects, or other organizational initiatives preferred.
• Experience handling confidential or sensitive information and exercising discretion in a professional environment preferred.
• Current Pennsylvania Notary Public commission preferred; ability to obtain and maintain commission within six months of hire required.
• Solid business acumen and professional communication skills.
• Highly proficient in Microsoft Office Suite, meeting support technology, and general office systems.
• Strong organizational, coordination, and communication skills with the ability to manage competing priorities and deadlines.
• Excellent reading comprehension, writing, math, and attention to detail.
• Personable with a customer-service mindset.
• Able to exercise sound judgment and discretion when handling confidential information.

We are an equal opportunity employer.

Salary is dependent on years of experience.