Senior Administrative Assistant

Digital Federal Credit Union; Chelmsford (MA); On-site; USD 83,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) match

Paid time off and holidays

Job summary

Digital Federal Credit Union seeks an experienced executive assistant/Chief of Staff partner to support our senior leaders. You will manage calendars, orchestrate complex meetings across time zones, and coordinate leadership planning cycles to keep executives focused on priorities that drive results.

You will plan offsites and all-hands events, arrange domestic travel, and prepare communications with discretion and accuracy while ensuring compliance with policies and processes.

Qualifications

• Demonstrated experience supporting C-suite or senior leaders in a matrixed org.
• Ability to manage events/meetings for varied audiences.
• Experience managing complex travel and logistics domestically.
• Proven ability to support leadership operating rhythms (recurring meetings, planning cycles, executive forums).
• Proficiency with productivity and collaboration tools.
• Ability to operate effectively in ambiguous/high-pressure situations.

Responsibilities

• Manage executive calendars and priorities by coordinating complex, multi time zone calendars.
• Support the operating rhythm by coordinating meetings, planning cycles, and recurring forums for executives.
• Plan and execute leadership meetings and events including offsites, all hands, and forums, managing logistics and materials.
• Coordinate travel and logistics for domestic arrangements in line with travel and expense policies.
• Prepare and manage executive communications and materials with high accuracy and discretion.
• Oversee expense management and financial compliance by preparing and tracking expense reports.
• Partner with cross-functional teams to enable execution and coordinate with leaders and administrative staff.
• Maintain and improve administrative processes using standard tools, templates, and procedures.
• Manage workspace and resources during growth or organizational changes.
• Exercise judgment and confidentiality when handling sensitive information.

Skills

Executive support

Calendar management

Event planning

Travel logistics

Leadership rhythm

Ambiguity handling

Education

Bachelor's degree or 4 years of relevant experience

Job description

Description

Acting as a trusted partner to executive officers, this position supports them and their organizations in navigating complexity with clarity and confidence. Through proactive partnership and sound judgment, the role addresses the coordination and prioritization challenges that can slow decision making and execution. The position contributes to organizational goals by enabling executive leaders to focus on decisions and priorities that drive results, while ensuring their teams remain aligned and supported.

Here's what you can expect from the job and what you need to be successful:

What You'll Do :

Essential Functions:

• Manage executive calendars and priorities by coordinating complex, multi time zone calendars.


• Support the operating rhythm and leadership cadence by coordinating key meetings, planning cycles, and recurring forums for executives.


• Plan and execute leadership meetings and events including offsites, all hands, and forums, managing logistics and materials.


• Coordinate complex travel and logistics by managing domestic travel arrangements and expense processes that are in line with corporate travel & expense policies.


• Prepare and manage executive communications and materials for a variety of audiences with a high degree of accuracy, discretion, and professionalism.


• Oversee expense management and financial compliance by preparing, submitting, and tracking expense reports in accordance with company policies.


• Partner cross functionally to enable execution by coordinating with leaders, teams, and external stakeholders while partnering closely with the administrative team.


• Maintain and improve administrative processes by applying standard tools, templates, and procedures that increase efficiency.


• Manage workspace and resource logistics to support team needs during growth, moves, or organizational changes.


• Exercise judgment and confidentiality when handling sensitive information.

Essential Skills:

Education & Experience:

• Bachelors degree in field relevant to role (or 4 additional years of relevant experience in lieu of a degree)


• 6 - 8 years of relevant experience

Qualifications & Skills:

• Demonstrated Experience supporting C suite or senior executive leaders in a matrixed organization


• Ability to manage events/meetings for varied audiences


• Experience managing complex travel and logistics domestically


• Proven ability to support leadership operating rhythms (e.g., recurring meetings, planning cycles, executive forums)


• Proficiency with productivity and collaboration tools


• Ability to operate effectively in ambiguous and high pressure situations

Location:

Marlboro/Chelmsford, MA or Hillsboro, OR

Target Compensation:

$83,000 - $99,500 annually

Schedule:

Monday - Friday 8a - 5p

Who We Are:

Every great journey begins with a bold idea-and ours is no different. First Tech and DCU were founded on the belief that financial solutions should put people first. That belief has fueled decades of innovation and service, rooted in the tech sector and expanding to support members from all walks of life.

Employees are eligible for:

• Traditional medical, dental, and vision coverage


• Generous 401(k) match


• Paid Time Off: You'll accrue up to 15 days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually


• Paid federal holidays


• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility subject to standard account requirements and underwriting criteria)

Employment Statements:

First Tech is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to [e-mail] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

First Tech is not currently offering Visa transfer/sponsorship for this position.