Senior Administrative Assistant

Digital Federal Credit Union; Marlborough (MA); On-site; USD 83,000 - 100,000; Full time

Benefits offered by this job

Traditional medical, dental, andVision

Generous 401(k) match

Paid Time Off: up to 15 days + 40 sick

Paid federal holidays

Employee pricing on lending products

Job summary

Digital Federal Credit Union seeks an experienced executive assistant to partner with and support senior leaders. You will manage calendars, coordinate multi-time zone meetings, and drive the leadership rhythm across planning cycles and forums.

You will plan leadership events, handle complex travel logistics, prepare executive communications, and oversee expenses to ensure compliance. The role requires discretion, strong collaboration, and the ability to navigate ambiguous, high-pressure

Qualifications

• Bachelor's degree or 4 additional years of relevant experience in lieu of a degree.
• 6–8 years of relevant experience.
• Demonstrated experience supporting C-suite or senior executive leaders in a matrixed organization.
• Ability to manage events/meetings for varied audiences.
• Experience managing complex travel and logistics domestically.
• Proven ability to support leadership operating rhythms (e.g., recurring meetings, planning cycles, executive forums).
• Proficiency with productivity and collaboration tools.
• Ability to operate effectively in ambiguous and high pressure situations.

Responsibilities

• Manage executive calendars and priorities by coordinating complex, multi time zone calendars.
• Support the operating rhythm by coordinating key meetings, planning cycles, and recurring forums for executives.
• Plan and execute leadership meetings and events including offsites, all hands, and forums, managing logistics and materials.
• Coordinate complex travel and logistics by managing domestic travel arrangements and expense processes that are in line with policies.
• Prepare and manage executive communications and materials for diverse audiences with accuracy and discretion.
• Oversee expense management and financial compliance by preparing, submitting, and tracking expense reports.
• Partner cross functionally to enable execution by coordinating with leaders, teams, and external stakeholders with the admin team.
• Maintain and improve administrative processes by applying standard tools, templates, and procedures.
• Manage workspace and resource logistics to support team needs during growth, moves, or organizational changes.
• Exercise judgment and confidentiality when handling sensitive information.

Skills

C-suite support

Event management

Travel logistics

Expense management

Executive communications

Cross-functional coordination

Ambiguity handling

Productivity tools

Education

Bachelor's degree

4+ years relevant experience in lieu of degree

Tools

Microsoft Office

Job description

Description

Acting as a trusted partner to executive officers, this position supports them and their organizations in navigating complexity with clarity and confidence. Through proactive partnership and sound judgment, the role addresses the coordination and prioritization challenges that can slow decision making and execution. The position contributes to organizational goals by enabling executive leaders to focus on decisions and priorities that drive results, while ensuring their teams remain aligned and supported.

Here's what you can expect from the job and what you need to be successful:

What You'll Do :

Essential Functions:

• Manage executive calendars and priorities by coordinating complex, multi time zone calendars.


• Support the operating rhythm and leadership cadence by coordinating key meetings, planning cycles, and recurring forums for executives.


• Plan and execute leadership meetings and events including offsites, all hands, and forums, managing logistics and materials.


• Coordinate complex travel and logistics by managing domestic travel arrangements and expense processes that are in line with corporate travel & expense policies.


• Prepare and manage executive communications and materials for a variety of audiences with a high degree of accuracy, discretion, and professionalism.


• Oversee expense management and financial compliance by preparing, submitting, and tracking expense reports in accordance with company policies.


• Partner cross functionally to enable execution by coordinating with leaders, teams, and external stakeholders while partnering closely with the administrative team.


• Maintain and improve administrative processes by applying standard tools, templates, and procedures that increase efficiency.


• Manage workspace and resource logistics to support team needs during growth, moves, or organizational changes.


• Exercise judgment and confidentiality when handling sensitive information.

Essential Skills:

Education & Experience:

• Bachelors degree in field relevant to role (or 4 additional years of relevant experience in lieu of a degree)


• 6 - 8 years of relevant experience

Qualifications & Skills:

• Demonstrated Experience supporting C suite or senior executive leaders in a matrixed organization


• Ability to manage events/meetings for varied audiences


• Experience managing complex travel and logistics domestically


• Proven ability to support leadership operating rhythms (e.g., recurring meetings, planning cycles, executive forums)


• Proficiency with productivity and collaboration tools


• Ability to operate effectively in ambiguous and high pressure situations

Location:

Marlboro/Chelmsford, MA or Hillsboro, OR

Target Compensation:

$83,000 - $99,500 annually

Schedule:

Monday - Friday 8a - 5p

Who We Are:

Every great journey begins with a bold idea-and ours is no different. First Tech and DCU were founded on the belief that financial solutions should put people first. That belief has fueled decades of innovation and service, rooted in the tech sector and expanding to support members from all walks of life.

Employees are eligible for:

• Traditional medical, dental, and vision coverage


• Generous 401(k) match


• Paid Time Off: You'll accrue up to 15 days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually


• Paid federal holidays


• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility subject to standard account requirements and underwriting criteria)

Employment Statements:

First Tech is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to [e-mail] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

First Tech is not currently offering Visa transfer/sponsorship for this position.