Senior Administrative Assistant

mtb; Boston (MA); On-site; USD 33,000 - 55,000; Full time

Job summary

M&T Bank in Boston seeks an experienced administrative professional to provide high‑level support to senior management, act as liaison with staff, and prepare non‑routine correspondence and communications.

The role requires an Associate’s degree and at least four years of progressive secretarial/administrative experience, with strong calendar management, travel planning, and adherence to risk and compliance standards.

Qualifications

• Associate's degree or equivalent in experience.
• 4 years progressive secretarial/administrative support experience with demonstrated development of skills on-the-job.

Responsibilities

• Serve as liaison between manager and bank personnel, responding to questions and issues on departmental matters.
• Create non-routine correspondence and communications on behalf of manager.
• Perform high level administrative / project assignments, relieving management of day-to-day operations and ensuring smooth functioning of department.
• Prepare and arrange business presentations, management letters, and other communications to include agendas, meeting minutes.
• Schedule appointments and maintain calendar for manager. Coordinate travel arrangements.
• Prepare disbursements and billings for approval. Maintain financial expense records.
• Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain internal control standards, including timely implementation of audit points and regulator issues as applicable.
• Complete other related duties as assigned.

Skills

Administrative support

Liaison skills

Calendar management

Travel coordination

Education

Associate degree

Job description

Overview

Provides high level, more complex secretarial/administrative support to senior management employees or groups in the Bank

Primary Responsibilities

• Serve as a liaison between manager and bank personnel, responding to questions and issues on departmental matters.
• Creates non-routine correspondence and communications on behalf of manager.
• Perform high level administrative / project assignments, relieving management of many day-to-day operations and ensuring smooth functioning of department.
• Prepare and arrange business presentations, management letters, and other communications to include agendas, meeting minutes.
• Schedule appointments and maintain calendar for manager. Coordinate all travel arrangements.
• Prepare disbursements and billings for approval. Maintains financial expense records.
• Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Education and Experience Required

• Associate's degree or equivalent in experience
• 4 years progressive secretarial/administrative support experience with demonstrated development of skills on-the-job

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $23.84 - $39.74 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.

Location Boston, Massachusetts, United States of America