Senior Admin & Customer Support Specialist (TS/SCI)

CACI; United States; On-site; USD 44,000 - 87,000; Full time

Job summary

CACI is seeking an Administrative Support Officer to provide comprehensive support across the organization, handling moderately complex customer requirements and maintaining key stakeholder relationships.

The role emphasizes strong verbal and written communication, adaptability, and the ability to work with minimal supervision in a dynamic environment. Physical tasks may include lifting up to 50 pounds.

Qualifications

• Minimum of five year’s experience in administrative roles, preferably within the federal sectors.
• Higher level of education can supplement a year of work experience.
• Proficient with Microsoft Office Suite and related tools.

Responsibilities

• Serve as the primary point of contact for specialized customer requests, managing end-to-end support processes.
• Develop and maintain effective working relationships across customer communities.
• Provide guidance and instruction to customers on specialized support functions.
• Resolve complex customer issues by integrating multiple disciplines and creative problem-solving.

Skills

Customer Support

Communication

Organizational Skills

Problem Solving

Multitasking

Education

HS Diploma

Tools

Microsoft Office Suite

Job description

CACI is seeking an Administrative Support Officer to provide comprehensive support across the organization, handling moderately complex customer requirements and maintaining key stakeholder relationships.

The role emphasizes strong verbal and written communication, adaptability, and the ability to work with minimal supervision in a dynamic environment. Physical tasks may include lifting up to 50 pounds.