Senior Admin Assistant, Taxpayer Liaison Office

Harris Central Appraisal District; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Harris Central Appraisal District in Houston seeks an Admin Assistant IV for the Taxpayer Liaison Office to support executive leadership and the Board. The role emphasizes accuracy, judgment, and mentorship across staff, with broad administrative duties and compliance focus.

You will handle inquiries, prepare executive materials, maintain case logs, and coordinate ARB-related activities, ensuring transparent taxpayer service and effective issue resolution.

Qualifications

• High school diploma or equivalent required.
• Associate degree or coursework in business administration or related field preferred.
• 10+ years of progressively responsible administrative/government experience.

Responsibilities

• Receive, screen, and direct calls, emails, and correspondence.
• Prepare, edit, and produce high-level documents, spreadsheets, presentations, and reports.
• Manage confidential files with records retention compliance.
• Coordinate meetings with internal/external stakeholders and prepare materials.
• Maintain logs of complaints, inquiries, and resolutions for accountability.
• Coordinate ARB member selection, scheduling, onboarding, and notary tasks.
• Prepare monthly/ad hoc Board reports summarizing complaints and metrics.

Skills

Advanced word processing

Spreadsheet proficiency

Presentation software

Research methodologies

Customer service

Public interaction

Analytical thinking

Time management

Multitasking

Education

Associate degree or coursework

Some college coursework (related field)

Tools

Office Suite (Word, Excel, PowerPoint)

Document management software

TLO tracking system

Job description

Harris Central Appraisal District in Houston seeks an Admin Assistant IV for the Taxpayer Liaison Office to support executive leadership and the Board. The role emphasizes accuracy, judgment, and mentorship across staff, with broad administrative duties and compliance focus.

You will handle inquiries, prepare executive materials, maintain case logs, and coordinate ARB-related activities, ensuring transparent taxpayer service and effective issue resolution.