Senior Accounts Receivable Specialist

GetHired, Inc.; Memphis (TN); On-site; USD 52,000 - 68,000; Full time

Job summary

GetHired, Inc. in Memphis, TN is seeking a Senior Accounts Receivable Specialist to manage a large portfolio of customer accounts, apply payments, and monitor aging for accurate balances.

Responsibilities include contacting customers to collect past‑due amounts, resolving billing discrepancies, reconciling accounts, and supporting month‑end close with aging reports and reconciliations. Proficiency in Excel and strong attention to detail are essential.

Qualifications

• 3–5 years of accounts receivable experience with a large portfolio.
• Experience across multiple ERP systems.
• Proficiency with Excel including lookup and pivots.
• Strong attention to detail and prioritization.
• Clear, professional written and verbal communication.
• Ability to work independently and exercise sound judgement.
• High school diploma or equivalent; degree preferred.

Responsibilities

• Manage a large AR portfolio across multiple ERP systems.
• Review aging reports and maintain collection plans.
• Contact customers by phone and email to collect balances.
• Record collection activity and update promised payment dates.
• Process and apply payments to correct accounts and invoices.
• Research unapplied cash, short payments, and discrepancies.
• Reconcile customer accounts and investigate variances.
• Collaborate with sales, operations, and accounting to resolve disputes.
• Escalate when needed and assist with month-end close.

Skills

Accounts receivable

ERP systems

Attention to detail

Communication skills

Independent worker

Problem solving

Education

High school diploma

Associate or Bachelor in accounting/finance

Tools

Microsoft Excel

Job description

Job Purpose:

The Senior Accounts Receivable Specialist manages a largeportfolio of customer accounts and is responsible for maintaining accuratereceivable balances, applying customer payments, monitoring aging, collectingpast-due balances, and resolving billing and payment discrepancies.

Essential Duties and Responsibilities:

• Managea large portfolio of customer accounts, potentially across multiple ERPsystems, prioritizing work based on aging, outstanding balances, paymenthistory, and collection risk.
• Reviewaccounts receivable aging reports regularly and maintain documented collectionplans for past-due accounts.
• Contactcustomers by phone and email to collect outstanding balances, confirm paymentcommitments, and resolve payment delays.
• Recordcollection activity, customer communications, disputes, and promised paymentdates accurately and consistently.
• Processand apply customer payments, including checks, ACH payments, wire transfers,and credit card payments, to the correct customer, invoice and company.
• Researchand resolve unapplied cash, short payments, overpayments, deductions, duplicatepayments, and other account discrepancies.
• Reconcilecustomer accounts and investigate differences between customer records andcompany records.
• Workwith sales, operations and accounting teams to resolve billing disputes.
• Identifyaccounts requiring escalation, credit review, payment arrangements, orcollection action and make recommendations to management.
• Supportmonth-end close by preparing receivables schedules, reconciling assignedbalances, and researching outstanding items.
• Providemanagement with aging reports, collection updates, dispute summaries, and otherrequested accounts receivable information.
• Maintainsupporting documentation and follow established approval requirements forcredits, adjustments, write-offs, and refunds.
• Identifyopportunities to improve cash application accuracy, collection follow-up,reporting, and multi-system workflows.
• Assistwith audits and other accounting projects as needed.

Other Duties and Responsibilities:

• Any and all other duties assigned bymanagement.

Qualification Requirements:

• Atleast three to five years of accounts receivable experience, including directresponsibility for a large, high-volume customer portfolio.
• Demonstratedexperience managing accounts receivable for multiple companies or acrossmultiple ERP systems simultaneously.
• Proficiencywith Microsoft Excel, including sorting, filtering, lookup functions and pivottables.
• Strongattention to detail and the ability to manage competing priorities andrecurring deadlines.
• Clear,professional written and verbal communication skills.
• Abilityto work independently, exercise sound judgement, and escape issuesappropriately.
• Highschool diploma or equivalent; associate’s or bachelor’s degree in accountingfinance, business administration, or related field preferred.