Senior Accounts Receivable & Collections Analyst

Stanley1913 Us; Seattle (WA); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Annual bonus

Benefits package

14 paid holidays

401(k)

Job summary

Stanley 1913, headquartered in Seattle, seeks a Senior Collections Analyst to lead cash flow optimization across accounts, aging analysis, and billing resolution, partnering with Finance, Sales, Customer Service, and Logistics.

The role requires 5+ years in collections, strong Excel and SAP/Oracle experience, and the ability to improve processes, negotiate with customers, and drive cross-functional initiatives to support our global operations.

Qualifications

• 5+ years of collections, accounts receivable and experience; senior/advanced experience managing complex accounts preferred.
• Strong Excel skills (VLOOKUP/XLOOKUP, pivot tables, formulas) and ERP/AR systems (SAP, Oracle).
• Experience with collections or billing platforms; automation tools a plus.
• Ability to analyze large data sets, identify trends, assess risk, and develop actionable insights.
• Exceptional written and verbal communication; able to negotiate and influence stakeholders.
• Investigate root causes, resolve disputes, and navigate complex billing scenarios.
• Cross-functional partner with Finance, Sales and Customer Service teams.
• Lead multiple priorities with accuracy and urgency.
• Build positive relationships while driving accountability for payments.
• Drive continuous improvement, workflow optimization, and systems enhancements.
• Bachelor’s degree or equivalent experience in finance or accounting preferable.

Responsibilities

• Run a high-volume portfolio of accounts focusing on reducing aging and DSO.
• Analyze customer payment behavior, trends, and delinquency root causes; suggest actions.
• Collaborate with internal teams to resolve billing issues, disputes, and discrepancies.
• Perform daily sales order hold review and release to support order flow.
• Maintain aging reports, forecasts, and collection metrics for leadership.
• Lead outreach to past-due customers with payment plans and settlements.
• Assess credit risk on new and existing accounts within the portfolio.
• Identify high-risk accounts and coordinate with Credit to assess exposure.
• Improve collections processes by increasing efficiency and automating workflows.
• Build relationships with internal and external customers; support month/quarter/year-end closes.
• Contribute to team knowledge-sharing and guidelines.

Skills

Excel

ERP/AR systems

Data analysis

Communication

Cross-functional

Process improvement

Prioritization

Education

Bachelor’s degree in finance or accounting

Tools

SAP

Oracle

Billing platforms

Job description

About us: Stanley 1913 - Built for Life® since 1913.

The Stanley 1913 brand has fueled the human experience since the iconic Stanley vacuum bottle revolutionized the way people enjoyed food and beverage. Today, our colorful and thoughtfully designed products including the popular Quencher™ series go beyond function, elevating everyday moments with style and empowering active lifestyles. We’re a community of creators, builders, and inventors who believe in creating sustainable products for a better life and world that minimize our impact on the planet. Learn more at www.stanley1913.com.

Position Overview

Join the Bearforce as a Senior Collections Analyst. In this position, you will lead all aspects of optimizing the company’s cash flow. Your tasks include managing intricate accounts, analyzing aging reports, resolving billing discrepancies, managing relationships and improving processes. Working closely with Finance, Sales, Customer Service, and logistics teams, to ensures accurate timely processing of transactions, reporting, and to overall support the global companies’ critical initiatives.

What You'll Do

• Run a high-volume portfolio of accounts with a focus on reducing aging and improving DSO.
• Conduct detailed analysis of customer payment behaviors, trends, and root causes of delinquency; recommend corrective actions.
• Partner with internal teams to resolve billing issues, credit disputes, and account discrepancies.
• Daily sales order hold review, monitoring and release activities to ensure risk mitigation while supporting order flow for product shipment.
• Build and maintain accurate aging reports, forecasts, and collection metrics for leadership review.
• Lead strategic outreach to past-due customers, including negotiation of payment plans and settlement terms.
• Assess Credit risk on new and existing accounts within the assigned portfolio.
• Identify high-risk accounts and collaborate with Credit to assess exposure and elevate as needed.
• Lead initiatives to enhance collections processes by increasing efficiency, automating workflows, and optimizing customer communication.
• Build positive working relationships with internal and external customers.
• Support monthly, quarterly, and year-end close activities related to receivables.
• Contribute to team knowledge-sharing and guidelines.

Who You Are

• 5+ years of collections, accounts receivable and experience; senior/advanced experience managing complex accounts preferred.
• Strong command of Excel (VLOOKUP/XLOOKUP, pivot tables, formulas) and ERP/AR systems (SAP, Oracle, preferred).
• Experience with collections or billing platforms; automation tools a plus.
• Ability to analyze large data sets, identify trends, assess risk, and develop actionable insights.
• Exceptional written and verbal communication skills; comfortable negotiating and influencing both internal stakeholders and external customers.
• Adept at investigating root causes, resolving disputes, and navigating complex billing scenarios.
• Strong cross-functional partner with the ability to work closely with Finance, Sales, and Customer Service teams.
• Lead multiple priorities with accuracy and urgency.
• Ability to build positive relationships while driving accountability for payments.
• Drive for continuous improvement, workflow optimization, and demonstrating systems to increase efficiency.
• Bachelor’s degree or equivalent experience in finance or accounting preferable.

The Stanley 1913 brand is committed to a diverse and inclusive work environment. PMI is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please reach out to [e-mail].

Stanley 1913 is a total rewards company, which includes rewards beyond base salary. At Stanley 1913, full-time employees are eligible for an annual bonus, based on company and individual results. In addition, we offer a variety of employee benefits, personalized time off, 14-Paid holidays, dental, vision, 401(k), and much more.

The base pay range for this position is for a successful candidate within the state listed. The successful candidate’s actual pay will be based on multiple factors such as work location, job-related knowledge, skills, qualifications, and experience.

Salary Range

$85,000 — $105,000 USD

About our parent company: Morgan Street Holdings

TheStanley 1913brandisowned byMorgan Street Holdings (formerly HAVI), a privatelyheldenterprise with a diverse portfolio of operating companies,includingHAVI Supply Chain,tms,and Continental. Morgan Street Holdings’ portfolioprovidesbest-in-class sourcing and supply chain capabilities, brand-defining marketing and promotion services, innovative consumer products, and dining and refreshment food solutions. Morgan Street Holdings employsover10,000 peopleand serves 300+ customers across the globe.

Morgan Street Holdings supportstheStanley 1913brandwith competitive pay and benefits, along with exposure to diverse industries and professional networking and development opportunities.