Senior Accounts Receivable & Collections Analyst

Stanley 1913; Seattle (WA); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Annual bonus

Full benefits

Job summary

Stanley 1913 is hiring a Senior Collections Analyst in Seattle, WA. You will lead a high-volume accounts receivable portfolio, drive cash flow optimization, and partner with Finance, Sales, Customer Service, and Logistics to ensure accurate, timely processing of transactions and reporting.

You will analyze aging, resolve billing issues, and negotiate settlements. The role demands 5+ years in collections/AR, advanced Excel and ERP experience, and a proven ability to improve processes while

Qualifications

• 5+ years in collections/receivables; senior/advanced experience with complex accounts preferred.
• Strong Excel skills (VLOOKUP/XLOOKUP, pivots, formulas) and SAP/Oracle or similar ERP.
• Experience with collections or billing platforms; automation tools a plus.
• Ability to analyze large data sets, identify trends, assess risk, and derive actionable insights.
• Excellent written and verbal communication; comfortable negotiating with internal/external stakeholders.
• Investigating root causes, resolving disputes, and navigating complex billing scenarios.
• Cross-functional partnering with Finance, Sales, and Customer Service teams.
• Ability to manage multiple priorities with accuracy and urgency.
• Build positive relationships while driving payment accountability.
• Drive continuous improvement, workflow optimization, and system efficiency.
• Bachelor’s degree or equivalent experience in finance/accounting preferable.

Responsibilities

• Run a high-volume accounts portfolio focusing on reducing aging and improving DSO.
• Analyze customer payment behaviors; identify delinquency trends and root causes; recommend actions.
• Collaborate with internal teams to resolve billing issues and credit disputes.
• Review daily sales orders; monitor releases to mitigate risk while supporting order flow.
• Create and maintain aging reports, forecasts, and collections metrics for leadership.
• Lead outreach to past-due customers; negotiate payment plans and settlements.
• Assess credit risk on new and existing accounts within portfolio.
• Identify high-risk accounts and coordinate with Credit to manage exposure.
• Lead initiatives to improve collections processes through automation and better communications.
• Build strong relationships with internal/external customers.
• Support close activities related to receivables (monthly/quarterly/year-end).
• Contribute to team knowledge sharing and guidelines.

Skills

Analytical skills

Negotiation

Cross-functional collaboration

Attention to detail

Education

Bachelor’s degree in Finance or Accounting

Tools

SAP

Oracle

ERP systems

Job description

About us: Stanley 1913 - Built for Life® since 1913.

The Stanley 1913 brand has fueled the human experience since the iconic Stanley vacuum bottle revolutionized the way people enjoyed food and beverage. Today, our colorful and thoughtfully designed products including the popular Quencher™ series go beyond function, elevating everyday moments with style and empowering active lifestyles. We’re a community of creators, builders, and inventors who believe in creating sustainable products for a better life and world that minimizes our impact on the planet. Learn more atwww.stanley1913.com.

Position Overview

Join the Bearforce as a Senior Collections Analyst. In this position, you will lead all aspects of optimizing the company’s cash flow. Your tasks include managing intricate accounts, analyzing aging reports, resolving billing discrepancies, managing relationships and improving processes. Working closely with Finance, Sales, Customer Service, and logistics teams, to ensures accurate timely processing of transactions, reporting, and to overall support the global companies’ critical initiatives.

What You’ll Do

• Run a high-volume portfolio of accounts with a focus on reducing aging and improving DSO.
• Conduct detailed analysis of customer payment behaviors, trends, and root causes of delinquency; recommend corrective actions.
• Partner with internal teams to resolve billing issues, credit disputes, and account discrepancies.
• Daily sales order hold review, monitoring and release activities to ensure risk mitigation while supporting order flow for product shipment.
• Build and maintain accurate aging reports, forecasts, and collection metrics for leadership review.
• Lead strategic outreach to past-due customers, including negotiation of payment plans and settlement terms.
• Assess Credit risk on new and existing accounts within the assigned portfolio.
• Identify high-risk accounts and collaborate with Credit to assess exposure and elevate as needed.
• Lead initiatives to enhance collections processes by increasing efficiency, automating workflows, and optimizing customer communication.
• Build positive working relationships with internal and external customers.
• Support monthly, quarterly, and year-end close activities related to receivables.
• Contribute to team knowledge-sharing and guidelines.

Who You Are

• 5+ years of collections, accounts receivable and experience; senior/advanced experience managing complex accounts preferred.
• Strong command of Excel (VLOOKUP/XLOOKUP, pivot tables, formulas) and ERP/AR systems (SAP, Oracle, preferred).
• Experience with collections or billing platforms; automation tools a plus.
• Ability to analyze large data sets, identify trends, assess risk, and develop actionable insights.
• Exceptional written and verbal communication skills; comfortable negotiating and influencing both internal stakeholders and external customers.
• Adept at investigating root causes, resolving disputes, and navigating complex billing scenarios.
• Strong cross-functional partner with the ability to work closely with Finance, Sales, and Customer Service teams.
• Lead multiple priorities with accuracy and urgency.
• Ability to build positive relationships while driving accountability for payments.
• Drive for continuous improvement, workflow optimization, and demonstrating systems to increase efficiency.
• Bachelor’s degree or equivalent experience in finance or accounting preferable.

The Stanley 1913 brand is committed to a diverse and inclusive work environment. PMI is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

For individuals with disabilities who would like to request an accommodation, please reach out to [e-mail].

Stanley 1913 is a total rewards company, which includes rewards beyond base salary. At Stanley 1913, full-time employees are eligible for an annual bonus, based on company and individual results. In addition, we offer a variety of employee benefits, personalized time off, 14-Paid holidays, dental, vision, 401(k), and much more.

The base pay range for this position is for a successful candidate within the state listed. The successful candidate’s actual pay will be based on multiple factors such as work location, job-related knowledge, skills, qualifications, and experience.

Salary Range: $85,000 USD - $105,000 USD

About our parent company: Morgan Street Holdings

The Stanley 1913 brand is owned by Morgan Street Holdings (formerly HAVI), a privately held enterprise with a diverse portfolio of operating companies, including HAVI Supply Chain, tms, and Continental. Morgan Street Holdings’ portfolio provides best-in-class sourcing and supply chain capabilities, brand-defining marketing and promotion services, innovative consumer products, and dining and refreshment food solutions. Morgan Street Holdings employs over 10,000 people and serves 300+ customers across the globe.

Morgan Street Holdings supports the Stanley 1913 brand with competitive pay and benefits, along with exposure to diverse industries and professional networking and development opportunities.