Senior Accounts Receivable & Billing Technician

City of Fort Worth; Fort Worth (TX); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

11 Paid Holidays

Medical

Dental

Vision

Paid Time Off

Pension Plan

Professional Development Opportunities

Job summary

The City of Fort Worth is seeking a Sr. Account Technician in the Water Department Credit & Collections section. The ideal candidate will bring extensive customer service experience, attention to detail, and strong time management to handle complex accounts and billing processes.

Responsibilities include reconciliations, cash deposits oversight, bank activity monitoring, and resolving customer inquiries. Equal opportunity employer; bilingual skills are valued where applicable.

Qualifications

• Associate’s degree in accounting, finance or related field.
• Three (3) years of increasingly responsible technical accounting experience involving customer accounts and billing.
• Valid Texas Driver’s License.

Responsibilities

• Perform a variety of accounting and accounts receivable functions, including moderately complex account reconciliations, while ensuring compliance with financial policies, accounting standards, and departmental procedures.
• Oversee and monitor cash deposits, accounts receivable transactions, and general ledger activities to ensure accuracy, proper internal controls, and adherence to City policies and procedures.
• Review and monitor daily receipts, returned payments, and bank activity, investigating and resolving discrepancies as needed.
• Research and resolve customer utility account inquiries in a timely and accurate manner.
• Provide professional face-to-face customer service and assistance when needed.

Skills

Customer service experience

Attention to detail

Time management

Problem solving

Multi-tasking

Education

Associate’s degree in accounting/finance or related field

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

The City of Fort Worth is seeking a Sr. Account Technician in the Water Department Credit & Collections section. The ideal candidate will bring extensive customer service experience, attention to detail, and strong time management to handle complex accounts and billing processes.

Responsibilities include reconciliations, cash deposits oversight, bank activity monitoring, and resolving customer inquiries. Equal opportunity employer; bilingual skills are valued where applicable.