Senior Accounts Operations Lead — Growth & Client Success

Athelas; Mountain View (CA); On-site; USD 100,000 - 160,000; Full time

Job summary

Athelas in Mountain View, CA is looking for an Operations Manager to drive client growth and optimize internal processes. The role involves managing key client accounts delivering $1.2 - $1.5 million in annual recurring revenue. Candidates should have 3-5 years of experience in consulting or operations at a SaaS tech company, data proficiency in SQL and Excel, and strong project management skills. The compensation range is $100K to $160K, with a requirement for 10-20% travel.

Qualifications

• 3-5 years of experience in a fast-paced SaaS tech company.
• Experience leading client-facing roles.
• Strong analytical skills with SQL and Excel.

Responsibilities

• Drive operational metrics and client growth.
• Manage relationships with complex accounts.
• Develop and standardize internal processes.

Skills

Experience in consulting or operations

Customer interaction skills

Proficiency in SQL and Excel

Project management expertise

Ability to work autonomously

Detail-oriented

Job description

Athelas in Mountain View, CA is looking for an Operations Manager to drive client growth and optimize internal processes. The role involves managing key client accounts delivering $1.2 - $1.5 million in annual recurring revenue. Candidates should have 3-5 years of experience in consulting or operations at a SaaS tech company, data proficiency in SQL and Excel, and strong project management skills. The compensation range is $100K to $160K, with a requirement for 10-20% travel.