Senior Account Operations Manager — Revenue Cycle Growth

Monograph; Mountain View (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

A pioneering healthcare tech firm in Mountain View, CA is seeking a Senior Account Operations Manager to optimize revenue-cycle processes. The role involves extensive collaboration across departments, client relationship management, and strategic operational initiatives, requiring 3-5 years of relevant consulting or tech experience. Candidates should demonstrate effective project management and a strong customer focus.

Qualifications

• 3-5 years experience in consulting, investment banking, or operations at a fast-paced SaaS tech company.
• Experience leading others in client-facing roles.
• Experience in the RCM (Revenue Cycle Management) space is a bonus.

Responsibilities

• Drive client growth through operational optimization and new growth initiatives.
• Develop and standardize internal processes as we scale our customer base by 5-10x.
• Engage in cross-functional collaboration with key internal stakeholders.

Skills

Consulting experience

Client-facing roles

Data proficiency (SQL, Excel)

Project management

Cross-functional collaboration

Job description

A pioneering healthcare tech firm in Mountain View, CA is seeking a Senior Account Operations Manager to optimize revenue-cycle processes. The role involves extensive collaboration across departments, client relationship management, and strategic operational initiatives, requiring 3-5 years of relevant consulting or tech experience. Candidates should demonstrate effective project management and a strong customer focus.