Senior Account Supervisor, Account Management

Epsilon; New York (NY); On-site; USD 81,000 - 135,000; Full time

Job summary

A leading marketing and advertising solutions company is seeking a Senior Account Supervisor to manage key client relationships and oversee project execution. The ideal candidate will have at least 10 years of experience in account management, strong communication skills, and a strategic mindset. This role involves collaborating with various teams to ensure successful campaign implementation and client satisfaction.

Benefits

Flexible time off

Paid holidays

Sick leave

Parental leave

Childcare assistance

Health coverage

401(k)

Tuition assistance

Professional development

Qualifications

• Minimum of 10 years’ experience in a related field.
• Strong understanding of creative processes and project management.
• Excellent communication and strategic thinking skills.

Responsibilities

• Manage larger accounts and client communications.
• Supervise project and creative briefs.
• Collaborate with Strategy & Analytics to set strategic vision.

Skills

Communication

Strategic Thinking

Workflow Management

Problem Solving

Education

Bachelor's Degree

Job description

Join to apply for the Senior Account Supervisor, Account Management role at Epsilon

This position involves being the primary day-to-day contact for larger clients and internal teams supporting direct marketing programs. Responsibilities include managing and implementing client programs, ensuring timely and flawless execution.

Key Responsibilities

• Manage larger accounts and client communications
• Supervise project and creative briefs
• Collaborate with Strategy & Analytics to set strategic vision
• Generate SOWs, estimates, invoices, and coordinate payments
• Develop and maintain client relationships
• Participate in marketing planning
• Ensure service levels align with strategic goals
• Report results and proposals to clients
• Manage team efforts and improve program efficiency
• Oversee data processing and campaign requirements
• Lead team development and recruitment
• Guide creative development and client presentations
• Provide technical leadership and direction

Qualifications

• Minimum of 10 years’ experience in a related field
• Strong understanding of creative processes, project management, and direct marketing
• Excellent communication, strategic thinking, and workflow management skills
• Ability to coordinate across teams and solve complex problems
• Bachelor’s degree preferred

Additional Information

Salary Range: $81,000 - $135,000, dependent on skills and experience.

About Epsilon

Epsilon is a global data, technology, and services company specializing in marketing and advertising solutions. We value integrity, collaboration, innovation, respect, and accountability.

Benefits

• Flexible time off, paid holidays, sick leave
• Parental leave, childcare & elder care assistance, adoption support
• Health coverage, 401(k), tuition assistance, professional development, and more

Equal Opportunity Employment

Epsilon is committed to diversity and inclusion, providing accommodations for applicants as needed.