Senior Account Representative

Genuine Parts Company; Philadelphia (Philadelphia County); On-site; USD 90,000 - 130,000; Full time

Job summary

Genuine Parts Company in Philadelphia seeks a Senior Account Representative focused on large customers, expanding relationships through up-selling and cross-selling. You will maintain contact and manage expectations to drive satisfaction and revenue.

The role requires a bachelor's degree and 7+ years of experience in industrial sales; you will present customized quotes, coordinate vendor resources, and travel as needed.

Qualifications

• Bachelor's degree and 7+ years of sales experience.
• Experience selling to large industrial customers.
• Strong written and verbal communication skills.
• Ability to influence customers and maintain relationships.
• Proficient in Microsoft Office.

Responsibilities

• Increase revenue by generating new business and expanding existing accounts.
• Generate new leads through networking, cold calling, and directory/internet research.
• Interact face-to-face with customers to foster strong relationships and satisfaction.
• Understand complex customer requirements for customized quotes.
• Deliver effective sales presentations and ensure technical requirements are met.
• Assist with on-site troubleshooting of customer concerns.
• Coordinate vendor resources to support sales and build relationships.
• Perform other duties as assigned.

Skills

Industrial products knowledge

Communication skills

Sales principles

Relationship building

Initiative

Multitasking

Microsoft Office

Education

Bachelor's degree

Job description

SUMMARY

The Senior Account Representative focuses on large customers and is responsible for expanding relationships with existing customers by up-selling and cross-selling. This role fosters customer satisfaction by maintaining customer contact and managing customer expectations.

JOB DUTIES

• Increases revenue and profitability through generation of new business and further development of existing accounts.
• Generates new leads by networking, cold calling, researching various directories and internet sites.
• Routinely interacts face-to-face with customers to foster strong relationships and maintains satisfaction.
• Understands complex requirements from customers for preparation of customized quoting.
• Delivers effective sales presentations and ensures technical requirements are met.
• Assists with on-site troubleshooting of customers' concerns.
• Works with and coordinates vendor resources to build relationships and support sales.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a bachelor's degree and seven (7) or more years of experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Knowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products.
• Excellent written and verbal communication skills.
• A proficient understanding of key sales principles and best practices.
• Ability to influence customers, while maintaining healthy relationships.
• Ability to take initiative and work with limited direction.
• Ability to multitask and manage time well.
• Ability to use Microsoft Office.

PHYSICAL DEMANDS

Travel required. May be required to be on-call nights or weekends, depending on need.

LICENSES & CERTIFICATIONS

Valid driver's license required. All company vehicles are subject to continuous video monitoring.

COMPANY INFORMATION

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.