Account Representative I

Genuine Parts Company; United States; Remote; USD 45,000 - 65,000; Full time

Job summary

Genuine Parts Company seeks an Account Representative I to expand their book of business by converting competitors’ work and growing medium to large accounts. You will maintain customer contact to ensure satisfaction and manage expectations.

Responsibilities include generating leads, presenting solutions, and coordinating vendor support, with travel as required. A bachelor’s degree and up to two years of experience are typical for this role.

Qualifications

• Bachelor’s degree required with 0–2 years of experience.
• Equivalent combinations considered for the degree requirement.
• Knowledge of industrial products and related sales processes preferred.

Responsibilities

• Increase revenue by generating new business and expanding existing accounts.
• Generate new leads via networking, cold calling, and directories.
• Interact face-to-face with customers to build strong relationships.
• Understand complex customer requirements for customized quotes.
• Deliver effective sales presentations and meet technical needs.
• Assist with on-site troubleshooting of customer concerns.
• Coordinate vendor resources to support sales.
• Perform other duties as assigned.

Skills

Communication skills

Sales principles

Customer influence

Initiative

Time management

Education

Bachelor's degree

Tools

Microsoft Office

Job description

SUMMARY

The Account Representative I is primarily responsible for building or expanding their book of business through converting competitors’ business and expanding their assigned medium-sized accounts to become large accounts. This role fosters customer satisfaction by maintaining customer contact and managing customer expectations.

JOB DUTIES

• Increases revenue and profitability through generation of new business and further development of existing accounts.
• Generates new leads by networking, cold calling, researching various directories and internet sites.
• Routinely interacts face-to-face with customers to foster strong relationships and maintains satisfaction.
• Understands complex requirements from customers for preparation of customized quoting.
• Delivers effective sales presentations and ensures technical requirements are met.
• Assists with on-site troubleshooting of customers’ concerns.
• Works with and coordinates vendor resources to build relationships and support sales.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a bachelor’s degree and zero (0) to two (2) years of experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Knowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products.
• Excellent written and verbal communication skills.
• A proficient understanding of key sales principles and best practices.
• Ability to influence customers, while maintaining healthy relationships.
• Ability to take initiative and work with limited direction.
• Ability to multitask and manage time well.
• Ability to use Microsoft Office.

PHYSICAL DEMANDS

Travel required. May be required to be on-call nights or weekends, depending on need.

LICENSES & CERTIFICATIONS

Valid driver’s license required. All company vehicles are subject to continuous video monitoring.

COMPANY INFORMATION

• Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.