Senior Account Representative

Genuine Parts Company; Pennsylvania; On-site; USD 70,000 - 115,000; Full time

Job summary

Motion Industries is seeking a Senior Account Representative to focus on large customers, expanding relationships through up-selling and cross-selling. The role emphasizes maintaining contact, managing customer expectations, and delivering tailored solutions.

The ideal candidate has a bachelor’s degree and 7+ years of experience, with strong communication skills and a solid understanding of industrial products and sales processes. Travel may be required for on-site customer engagement.

Qualifications

• Bachelor's degree plus seven or more years of experience, or equivalent.
• Excellent written and verbal communication skills.
• Knowledge of industrial products and sales best practices.

Responsibilities

• Increase revenue and profitability through new business and growth of existing accounts.
• Generate new leads via networking, cold calling, and research.
• Interact face-to-face with customers to build strong relationships and satisfaction.
• Understand complex customer requirements for customized quoting.
• Deliver effective sales presentations and ensure technical requirements are met.
• Assist with on-site troubleshooting of customer concerns.
• Coordinate vendor resources to support sales.

Skills

Industrial products knowledge

Excellent written and verbal skills

Sales principles & best practices

Influence customers

Initiative & independence

Multitasking & time management

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

SUMMARY

The Senior Account Representative focuses on large customers and is responsible for expanding relationships with existing customers by up-selling and cross-selling. This role fosters customer satisfaction by maintaining customer contact and managing customer expectations.

JOB DUTIES

• Increases revenue and profitability through generation of new business and further development of existing accounts.
• Generates new leads by networking, cold calling, researching various directories and internet sites.
• Routinely interacts face-to-face with customers to foster strong relationships and maintains satisfaction.
• Understands complex requirements from customers for preparation of customized quoting.
• Delivers effective sales presentations and ensures technical requirements are met.
• Assists with on-site troubleshooting of customers’ concerns.
• Works with and coordinates vendor resources to build relationships and support sales.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a bachelor’s degree and seven (7) or more years of experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Knowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products.
• Excellent written and verbal communication skills.
• A proficient understanding of key sales principles and best practices.
• Ability to influence customers, while maintaining healthy relationships.
• Ability to take initiative and work with limited direction.
• Ability to multitask and manage time well.
• Ability to use Microsoft Office.

PHYSICAL DEMANDS

Travel required. May be required to be on-call nights or weekends, depending on need.

LICENSES & CERTIFICATIONS

Valid driver’s license required. All company vehicles are subject to continuous video monitoring.

COMPANY INFORMATION

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.