Senior Account Representative

Genuine Parts Company; Houston (TX); On-site; USD 65,000 - 100,000; Full time

Job summary

Genuine Parts Company in Houston seeks a Senior Account Representative to manage large customers, expand relationships through up-selling and cross-selling, and ensure satisfaction by maintaining regular contact and aligned expectations.

The role requires strong knowledge of industrial products, excellent communication, and the ability to present customized solutions. Travel is required, and consistent performance will drive revenue growth.

Qualifications

• Bachelor’s degree typically required with 7+ years of experience.
• a strong background in industrial products and sales concepts.
• excellent written and verbal communication skills.
• ability to influence customers and maintain relationships.
• takes initiative and can work with limited direction.
• ability to multitask and manage time effectively.

Responsibilities

• Increases revenue by acquiring new business and growing existing accounts.
• Generates leads via networking, cold calling, and researching directories.
• Maintains customer satisfaction through regular contact and expectation management.
• Prepares customized quotes by understanding complex customer requirements.
• Delivers compelling sales presentations and ensures technical needs are met.
• Assists with on-site troubleshooting as needed.
• Coordinates with vendors to support sales efforts.

Skills

Industrial products

Communication

Sales principles

Customer relationships

Initiative

Time management

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Senior Account Representative

SUMMARY

The Senior Account Representative focuses on large customers and is responsible for expanding relationships with existing customers by up‑selling and cross‑selling. This role fosters customer satisfaction by maintaining customer contact and managing customer expectations.

JOB DUTIES

• Increases revenue and profitability through generation of new business and further development of existing accounts.
• Generates new leads by networking, cold calling, researching various directories and internet sites.
• Routinely interacts face‑to‑face with customers to foster strong relationships and maintains satisfaction.
• Understands complex requirements from customers for preparation of customized quoting.
• Delivers effective sales presentations and ensures technical requirements are met.
• Assists with on‑site troubleshooting of customers’ concerns.
• Works with and coordinates vendor resources to build relationships and support sales.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a bachelor’s degree and seven (7) or more years of experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Knowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products.
• Excellent written and verbal communication skills.
• A proficient understanding of key sales principles and best practices.
• Ability to influence customers, while maintaining healthy relationships.
• Ability to take initiative and work with limited direction.
• Ability to multitask and manage time well.
• Ability to use Microsoft Office.

PHYSICAL DEMANDS: Travel required. May be required to be on‑call nights or weekends, depending on need.

LICENSES & CERTIFICATIONS: Valid driver’s license required. All company vehicles are subject to continuous video monitoring.

SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility

BUDGET RESPONSIBILITY: No

COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

DISCLAIMER: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.