Senior Account Manager, Workers' Compensation (Remote, Mid-Atlantic)

NK Consultancy LLC; Philadelphia (Philadelphia County); Remoto; USD 110.000 - 160.000; Tempo pieno

Descrizione del lavoro

NK Consultancy LLC is seeking a Senior Account Manager for Workers' Compensation to lead and grow an established book of clients across the Mid-Atlantic. This remote role includes responsibility for relationship management, expanding divisions, and cross-functional coordination with carriers, TPAs, and adjusters.

You will manage client teams, drive revenue growth, and deliver strategic account plans while tracking KPIs and coordinating with billing, operations, and nurse case managers.

Competenze

• Account management in workers' compensation with managed care, case management, TPA, carrier.
• 6+ years of combined experience and education focused on account management, client development, or B2B sales.
• Quota attainment proven with numbers (percent to plan, revenue growth, retention).
• Experience with strategic account planning methodologies (e.g., Miller Heiman, Challenger, Sandler).
• Familiarity with Salesforce or similar CRM.
• Data-driven approach to plan time based on activity-to-results.

Mansioni

• Own the full account management cycle for a portfolio of strategic workers' comp clients as the lead contact.
• Grow revenue within existing accounts by identifying new divisions, locations, and referral sources.
• Educate and train client teams on getting the most from field case management.
• Build and execute strategic account plans and track program KPIs, quarterly results, and annual forecasts.
• Lead quarterly business reviews with key clients, including utilization review.
• Partner with operations, implementation, billing, and nurse case managers to ensure timely, high-quality service.
• Respond to client questions, provide quotes and service agreements, and negotiate terms.
• Meet or exceed quarterly revenue and activity goals, with all activity tracked in Salesforce.

Conoscenze

Workers' comp account mgmt

Quota attainment

Strategic account planning

B2B sales / client development

Data-driven approach

Collaborative style

Travel up to 50%

Mid-Atlantic regional focus

Strumenti

Salesforce CRM

Descrizione del lavoro

Senior Account Manager, Workers' Compensation (Remote, Mid-Atlantic)

• Philadelphia, PA

About the role

A growing national healthcare services organization is adding a Senior Account Manager to lead and grow an established book of workers' compensation field case management clients across Pennsylvania and the Mid-Atlantic.

This is a relationship-and-growth role, not a cold-calling job. You'll take ownership of an existing customer base of employers, carriers, TPAs, and adjusters, become their trusted point of contact, and expand our partnership with them: new divisions, new locations, more referrals, and broader adoption of our services. If you've managed workers' comp accounts, know how claims professionals think, and can show your attainment numbers, we want to talk to you.

This is a new position and a chance to help shape how account management works across a growing region.

What you'll do

Own the full account management cycle for a portfolio of strategic workers' comp clients, serving as their lead point of contact

Grow revenue within existing accounts by identifying new divisions, locations, and referral sources that aren't using our services yet

Educate and train client teams (adjusters, claims managers, employer contacts) on how to get the most from field case management

Build and execute strategic account plans, and track key metrics: program KPIs, quarterly results, and annual forecasts

Lead quarterly business reviews with key clients, including utilization review

Partner with operations, implementation, billing, and our nurse case managers to make sure clients get timely, high-quality service

Respond to client questions, provide quotes and service agreements, and negotiate terms

Meet or exceed quarterly revenue and activity goals, with all activity tracked in Salesforce

What you bring

Account management experience in workers' compensation (required): managed care, case management, TPA, carrier, or a related workers' comp services company

6+ years of combined experience and education, with a focus on account management, client development, or B2B sales

A documented track record of quota attainment. Be ready to talk numbers (percent to plan, revenue growth, retention)

Fluency in a strategic account planning methodology such as Miller Heiman, Challenger, Sandler, or similar

Experience with Salesforce or a comparable CRM

A data-driven approach: you know your own activity-to-results math and use it to plan your time

A collaborative style and a genuine interest in learning and getting better

Willingness to travel up to 50% across the Mid-Atlantic region

Must reside in the Mid-Atlantic region (PA, NJ, MD, DE, Northern VA)

Why this role

An established book of business to build on from day one

Remote position with field presence in your own territory

Deep sales training and coaching resources, and a seat at the table as the account management model grows

Who is NK Consultancy?

NKC is singularly focused on healthcare recruitment helping organizations meet their staffing needs and helping providers find the right fit to thrive. Building on two decades of healthcare recruitment experience, Karen Wink founded NKC to aid organizations find long-term stability rather than temporary fixes. We recruit physicians, APPs and nurses for quality healthcare teams.