Senior Account Manager - Strategic Growth & Key Accounts

Hunting Dearborn Inc (9A2497K); Fryeburg (ME); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Paid Time Off

401k

401k Match

Life Insurance

Tuition Reimbursement

Professional Development Assistance

Employee Assistance Program

On-Site Fitness Center

Company Sponsored Events

Job summary

Hunting Dearborn is seeking a self-motivated Account Manager to drive sales results by building mutually beneficial relationships and delivering on customer expectations. The role focuses on discovering opportunities and coordinating delivery of services with internal teams.

Based in Fryeburg, ME, you will handle prospecting, quoting, and customer support while maintaining high-quality service. On-site presence and a broad benefits package are included.

Qualifications

• 3+ years of Customer Service or Account Management experience.
• Microsoft Office experience required.
• Excellent communication and customer service skills.
• Five years of relevant industry experience or combination experience and education highly preferred.
• Detail oriented.
• Self-Directed and effective problem-solving skills.

Responsibilities

• Produce sales results as demonstrated through purchase orders and bookings.
• Engage in activities to drive results through prospecting, quoting, price negotiation, customer and business support.
• Identify products which match organizational capabilities and earn opportunities for new or current customer additions.
• Qualify prospects. Identify priority of quote requests and communicate clear expectations to customers and internal stakeholders to support this effort.
• Ensures clear understanding of customer needs, communicate with the internal stakeholders on job quotes/estimates, through consistent communication and coordination of direct sales activities.
• Develop & maintain positive partnerships with customers. Foster long-term relationships at all levels of Customers’ organization and with internal stakeholders in order to meet Total Customer Satisfaction objectives.
• Effectively translate and deliver technical information to internal and external non-technical audiences.
• Place accurate and detailed sales orders into the system in order to ensure timely and accurate order processing.
• Mentor new Customer Service Representatives (CSR) within department
• Manage assigned accounts (solo or in collaboration with team) as the Division primary point of contact
• Senior Account Manager: Mentor new Account Managers within department; Manage key anchor customers with high discretionary decision making; Aid with high level customer negotiations such as Long-Term Agreements (LTA), Master Supplier Agreements (MSA), Purchase Agreements (PA), and Terms & Conditions of contracts (T&C).

Skills

Customer Service

Communication

Problem-Solving

Self-Directed

Tools

Microsoft Office

Job description

Hunting Dearborn is seeking a self-motivated Account Manager to drive sales results by building mutually beneficial relationships and delivering on customer expectations. The role focuses on discovering opportunities and coordinating delivery of services with internal teams.

Based in Fryeburg, ME, you will handle prospecting, quoting, and customer support while maintaining high-quality service. On-site presence and a broad benefits package are included.