Senior Account Manager — Strategic Growth & Relationships

Hunting; Fryeburg (ME); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401k

401k Match

Life Insurance

Tuition Reimbursement

Parental Leave

Professional Development Assistance

Employee Assistance Program

On-Site Fitness Center

Company Sponsored Events

Job summary

Hunting Dearborn in Fryeburg, ME is seeking an Account Manager who drives sales through strong customer relationships and coordination of service delivery. You will manage key accounts, quote opportunities, and coordinate with purchasing, project management, and quality teams to meet customer expectations.

We value self-motivated, detail-oriented professionals with 3+ years in customer service or account management and excellent communication skills.

Qualifications

• 3+ years of Customer Service or Account Management.
• Microsoft Office experience required.
• Excellent communication and customer service skills.
• Five years of relevant industry experience or combination experience and education highly preferred.
• Time management skills.
• Detail oriented.
• Self-Directed and effective problem-solving skills.

Responsibilities

• Produce sales results as demonstrated through purchase orders and bookings.
• Engage in activities to drive results through prospecting, quoting, price negotiation, customer and business support.
• Identify products which match organizational capabilities and earn opportunities for new or current customer additions.
• Qualify prospects. Identify priority of quote requests and communicate clear expectations to customers and internal stakeholders to support this effort.
• Ensures clear understanding of customer needs, communicate with the internal stakeholders (purchasing, project management, quality, etc.) on job quotes/estimates, through consistent communication and coordination of direct sales activities.
• Develop & maintain positive partnerships with customers. Foster long-term relationships at all levels of Customers’ organization and with internal stakeholders in order to meet Total Customer Satisfaction objectives.
• Effectively translate and deliver technical information to internal and external non-technical audiences.
• Place accurate and detailed sales orders into the system in order to ensure timely and accurate order processing.
• Mentor new Customer Service Representatives (CSR) within department
• Manage assigned accounts (solo or in collaboration with team) as the Division primary point of contact
• Senior Account Manager: Mentor new Account Managers within department. Aid with high level customer negotiations such as Long-Term Agreements (LTA), Master Supplier Agreements (MSA), Purchase Agreements (PA), and Terms & Conditions of contracts (T&C).

Skills

Account Management

Customer Service

Communication

Time Management

Detail Oriented

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Hunting Dearborn in Fryeburg, ME is seeking an Account Manager who drives sales through strong customer relationships and coordination of service delivery. You will manage key accounts, quote opportunities, and coordinate with purchasing, project management, and quality teams to meet customer expectations.

We value self-motivated, detail-oriented professionals with 3+ years in customer service or account management and excellent communication skills.