Senior Account Manager, SA360, LCS, Retail

Google; Chicago (IL); On-site; USD 108,000 - 154,000; Full time

Benefits offered by this job

40% bonus target

Job summary

Google is seeking a Senior Account Manager for SA360 in the US Retail space. You will manage enterprise client relationships, drive growth across top accounts, and apply SA360 expertise to deliver measurable search marketing outcomes.

You will coordinate with cross-functional teams, advocate for Google ad tech, and help clients achieve ambitious goals through strategic, data-driven solutions. This role offers significant impact and growth within Google’s LCS organization.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in sales, business development, advertising, account management, marketing, or consulting.

Responsibilities

• Manage client relationships at various organizational levels.
• Develop, drive, and renew these relationships across upper levels.
• Work with Retail Media networks to advocate for Google's ad tech products.
• Scope and understand customer objectives to consult on SA360 technology adoption.
• Collaborate with SA360 owners to identify opportunities within accounts.
• Partner with Product, Engineering, and Support to drive customer communications and issue resolution.
• Act as the escalation point for client issues and resource coordination.

Skills

Sales experience

Account management

Advertising knowledge

Communication

Strategic selling

Retail industry awareness

Education

Bachelor's degree or equivalent practical experience

Tools

SA360 (Search Ads 360)

Job description

Senior Account Manager, SA360, LCS, Retail

Chicago, IL, USA; New York, NY, USA.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Chicago, IL, USA; New York, NY, USA.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.


• 5 years of experience in sales, business development, advertising, account management, marketing, or consulting.

Preferred qualifications:

• Experience working with the Search Ads 360 platform.


• Retail industry knowledge.


• Demonstrated problem-solving skills.


• Demonstrated solution-based selling success and customer relationship skills.

About the job

Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

You will work with enterprise advertisers in the US Retail sector. As the Search Ads 360 Account Manager, you will be responsible for developing relationships with key client and agency partners, providing product support, and you will leverage our client management, industry knowledge, and product expertise to help them achieve their online search marketing objectives with innovative application of Search Ads 360 technology. You will partner with multiple internal partner teams across Platforms, gTech, and LCS to identify, prioritize, and pursue opportunities and bring a 'One Google' approach to helping our customers grow.

Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $108000 - $154000 (USD) + 40% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Manage client relationships; internally and externally at various organizational levels.


• Develop, drive, and renew these relationships across the upper levels of the organization.


• Work with Retail Media networks to advocate for Google's ad tech products.


• Leverage our client management, industry, and product expertise to scope and understand customer and tactical objectives to best consult on the adoption of SA360 technology and solutions to drive search marketing success.


• Work closely with the SA360 owners to proactively identify, prioritize, and pursue opportunities within the accounts.


• Partner with cross-functional teams including Product Management, Engineering, and Technical Support to drive customer communications, feature prioritization, and issue resolution to enable client success.


• Act as the ultimate point of escalation for the resolution of client issues, from analysis and research to coordination of resources.