Senior Account Manager, SA360, LCS, Retail

Google; New York (NY); On-site; USD 108,000 - 154,000; Full time

Benefits offered by this job

Equity

Bonus target

Benefits

Job summary

Google in the US seeks a Senior Account Manager for SA360, LCS, Retail to build trusted relationships with enterprise advertisers, develop strategies, and drive successful search marketing implementations. You will collaborate with cross-functional teams across Platforms, gTech, and LCS, manage key client and agency relationships, and champion the adoption of SA360 technologies.

Location options include Chicago or New York, with a strong compensation package including bonus and equity,

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in sales, business development, advertising, account management, marketing, or consulting.
• Experience with the Search Ads 360 platform.
• Retail industry knowledge.
• Strong problem-solving skills.
• Proven solution-based selling and customer relationship skills.

Responsibilities

• Manage client relationships at various organizational levels.
• Develop, drive, and renew relationships with Retail Media networks to advocate for Google's ad tech products.
• Scope and understand objectives to consult on SA360 adoption for search marketing success.
• Collaborate with SA360 owners and cross-functional teams to drive customer communications and issue resolution.
• Act as the escalation point for resolution of client issues.

Skills

Search Ads 360

Retail knowledge

Problem solving

Customer relationships

Solution-based selling

Education

Bachelor's degree or equivalent practical experience

Job description

Senior Account Manager, SA360, LCS, Retail

Google

Chicago, IL, USA; New York, NY, USA

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Chicago, IL, USA; New York, NY, USA.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in sales, business development, advertising, account management, marketing, or consulting.

Preferred qualifications:

• Experience working with the Search Ads 360 platform.
• Retail industry knowledge.
• Demonstrated problem-solving skills.
• Demonstrated solution-based selling success and customer relationship skills.

About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

You will work with enterprise advertisers in the US Retail sector. As the Search Ads 360 Account Manager, you will be responsible for developing relationships with key client and agency partners, providing product support, and you will leverage our client management, industry knowledge, and product expertise to help them achieve their online search marketing objectives with innovative application of Search Ads 360 technology. You will partner with multiple internal partner teams across Platforms, gTech, and LCS to identify, prioritize, and pursue opportunities and bring a ‘One Google’ approach to helping our customers grow.

Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google. Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $108000 - $154000 (USD) + 40% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Manage client relationships; internally and externally at various organizational levels.
• Develop, drive, and renew these relationships across the upper levels of the organization. Work with Retail Media networks to advocate for Google's ad tech products.
• Leverage our client management, industry, and product expertise to scope and understand customer and tactical objectives to best consult on the adoption of SA360 technology and solutions to drive search marketing success.
• Work closely with the SA360 owners to proactively identify, prioritize, and pursue opportunities within the accounts. Partner with cross-functional teams including Product Management, Engineering, and Technical Support to drive customer communications, feature prioritization, and issue resolution to enable client success.
• Act as the ultimate point of escalation for the resolution of client issues, from analysis and research to coordination of resources.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.