Senior Account Manager Lead: Insurance & Growth

Priority Dispatch Corp.; Northern (KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

ECBM in Strasburg, PA seeks a Senior Account Manager to lead the office operations, manage a book of key accounts, and support business development efforts to grow market share. You will guide a team to deliver service excellence, efficiency, and professionalism through training and process improvements.

The role requires insurance industry experience, leadership, and a track record in sales and client management; responsibilities include staff hiring, performance reviews, renewals, and

Qualifications

• Prior insurance related experience required, min 10 years.
• Bachelor’s Degree.
• 1-3 years of prior supervisory experience preferred.
• Strong understanding of sales process and ability to influence others.
• Excellent verbal and written communication skills.
• Good listening and problem-solving skills.
• Highly motivated and goal oriented.
• Good organizational and process management skills.
• Solid computer skills.

Responsibilities

• Oversee Strasburg, PA office operations and staff.
• Hire, train, and manage service personnel.
• Support Sales team and drive new business growth.
• Lead process improvements, automation, training, and coaching.
• Manage client renewals for assigned accounts.
• Represent branch and maximize profitability with carrier relationships.
• Ensure high service standards and goal attainment.

Skills

Sales process

Communication

Organizational skills

Process management

Computer skills

Emotional intelligence

People management

Education

Bachelor's Degree

Job description

ECBM in Strasburg, PA seeks a Senior Account Manager to lead the office operations, manage a book of key accounts, and support business development efforts to grow market share. You will guide a team to deliver service excellence, efficiency, and professionalism through training and process improvements.

The role requires insurance industry experience, leadership, and a track record in sales and client management; responsibilities include staff hiring, performance reviews, renewals, and