Senior Account Manager, Hospital Sales

American Red Cross; Los Angeles (CA); Hybrid; USD 106,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental Vision plans

HSA/FSA accounts

PTO and holidays

401K with employer match

Paid Family Leave

Service awards

Job summary

The American Red Cross is seeking a Senior Account Manager, Hospital Sales to lead strategic sales in Southern California, Inland Empire and NorCal markets. You will manage hospital accounts, educate clinical and executive stakeholders, and drive growth and contract renewals with supporting teams.

Travel is required across the territory, with a focus on partnerships, revenue expansion, and patient-care outcomes. A strong background in healthcare sales and relationship-building is essential.

Qualifications

• Bachelor's degree required; science/healthcare preferred.
• Minimum 7 years in healthcare sales or related field.

Responsibilities

• Manage and grow a portfolio of hospital accounts.
• Build relationships with clinical leaders and C-suite executives.
• Educate clients on Red Cross products and value propositions.
• Identify new business opportunities within and beyond current customers.
• Lead contract negotiations and renewals for long-term partnerships.
• Collaborate with internal teams to ensure service delivery and customer satisfaction.
• Travel to assigned hospitals and prospects regularly.

Job description

Job Description:

WHAT YOU NEED TO KNOW

The American Red Cross is seeking a dynamic and experienced Senior Account Manager, Hospital Sales to lead strategic sales efforts within a high-value hospital territory. Based in the Southern California/Inland Empire area, this role is responsible for managing key hospital accounts throughout the Inland Empire as well as Northern California, including the Stockton and South Bay markets. The position requires regular travel to hospital clients across the territory and focuses on building and maintaining relationships with clinical, operational, and executive stakeholders who utilize Red Cross blood products and services. With a focus on growth, retention, and partnership development, you will educate customers on our offerings, negotiate contracts, and expand our presence within existing and emerging health systems.

This is a high-impact role ideal for professionals with a strong background in healthcare sales, particularly those with experience in pharmaceuticals, medical devices, diagnostics, or hospital systems, who are passionate about advancing patient care and supporting the lifesaving mission of the American Red Cross.

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):

• Manage and grow a portfolio of hospital accounts, generating approximately $30M in revenue.
• Build and maintain strong relationships with clinical leaders and C-suite executives.
• Educate clients on Red Cross products, services, and value propositions.
• Identify and pursue new business opportunities within and beyond the current customer base.
• Lead contract negotiations and renewals to ensure long-term partnerships.
• Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.
• Provide guidance and support to volunteers as needed in support of hospital engagement.
• Travel to assigned hospitals and prospects regularly.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

• Education:Bachelor's degree required; a background in science or healthcare is preferred.
• Experience:Minimum of 7 years of relevant experience, ideally in healthcare sales, clinical services, or a related field. Experience selling to hospitals, pharma, or medical device companies is highly desirable.

Skills & Abilities:

• Strong interpersonal and communication skills, with the ability to engage both clinical and executive audiences.
• Proven ability to absorb and communicate technical information effectively.
• Collaborative, analytical, and results-driven mindset.
• Advanced proficiency in Microsoft Office and CRM platforms, with demonstrated experience managing data, reporting, and insights..
• Comfortable working independently and as part of a team
• Travel:Must have a valid driver's license and be willing to travel within the assigned territory.
• Some overnight travel (up to 20%) is required.

The target compensation for this position is $118k, plus the ability to earn quarterly incentives.

This position will work out of your home base location in the Southern California/Inland Empire area, but will require regular in-person visits to hospital clients in the NorCal region.

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.

This role is not eligible for relocation assistance

BENEFITS FOR YOU:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

To view the EEOC Summary of Rights: Summary of Rights