Donor Recruitment Account Manager

American Red Cross; Gresham (OR); On-site; USD 56,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental Vision

Health Spending Accounts

Flexible Spending Accounts

PTO 15 days

11 paid holidays

401K with match

Paid Family Leave

Employee Assistance

Short + Long Term Disability

Service Awards

Job summary

The American Red Cross seeks a motivated professional to support sponsor recruitment, retention and scheduling for blood drives across diverse groups. You will educate stakeholders to achieve monthly, quarterly and annual collection goals and provide leadership to volunteers.

Responsibilities include coordinating with collections staff, scheduling education programs, and maintaining accurate sponsor performance records to ensure a positive donor experience.

Qualifications

• Bachelor's degree in marketing, sales, communications or related field required.
• 1 year of related experience preferred or equivalent combination of education and related experience required.
• Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills preferred.
• Excellent oral and written communications skills, including training and presentation skills.
• Must provide own transportation; valid driver's license and good driving record required.
• Ability to work well in a team and handle multiple priorities.

Responsibilities

• Support the attraction, retention and scheduling of potential blood drive sponsors and feeder groups.
• Provide education to stakeholders to maximize blood drive success and meet monthly/quarterly/annual goals.
• Provide development and leadership guidance to volunteers.
• Coordinate with collections personnel to ensure a positive sponsor and donor experience.
• Schedule education programs for Sponsor contacts, recruitment committees and volunteers.
• Maintain accurate records in the system for tracking sponsor group performance.

Skills

Group dynamics

Direct sales

Customer maintenance

Negotiation skills

Organization

Communication skills

Training and presentation

Team player

Education

Bachelor's degree in marketing, sales, communications or related field

Job description

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Join us - Where your Career is a Force for Good!

Job Description

Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Job Summary

Support the attraction, retention and scheduling of potential blood drive sponsors and education of various stakeholders to maximize blood drive success and ensure achievement of monthly, quarterly and annual blood collection goals. Provide support, development and/or leadership guidance to all volunteers.

Key Responsibilities

• Support the implementation of creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives.
• Utilize prescribed methods to ensure efficient scheduling of blood drives by assigned Sponsors.
• Provide routine organizational and operational support to sponsor contact.
• Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience.
• Schedule education programs for Sponsor contact, recruitment committees, line volunteers and volunteer tele recruiters within assigned groups.
• Maintain accurate records in the system to provide tracking and statistical data on Sponsor group performance.
• Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity.

Qualifications

Education: Bachelor's degree in marketing, sales, communications or related field required.

Experience: 1 year of related experience preferred or equivalent combination of education and related experience required.

Management Experience: N/A

Skills & Abilities: Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. Responsible for providing own transportation for business purposes. A current valid driver's license and good driving record is required. Ability to work on a team.

Travel: Some travel may be required.

*Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).

BENEFITS FOR YOU

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

Compensation Range

$56,000.00 - $62,000.00 annually, plus incentive

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights