Senior Account Manager (Fully Remote)

Underscore Marketing; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Underscore Marketing, a woman-owned independent agency specializing in life sciences, seeks an account management professional to lead day-to-day client partnerships, align teams with client priorities, and guide strategy execution.

You will collaborate with media, creative, analytics, and operations teams, coach junior staff, and contribute to account planning, pricing, and forecasting with leadership, Finance, and PM. Join a data-driven, collaborative culture cultivated since 2002.

Qualifications

• Experience in client services/account management, preferably in an agency setting.
• Strong ability to translate client objectives into actionable strategies.
• Comfort with cross-functional collaboration and project management.

Responsibilities

• Manage day-to-day client accounts, ensuring team alignment with client priorities and business context.
• Support account planning, refine strategies, and ensure deliverables meet client objectives and agency standards.
• Support scope alignment, pricing, and forecasting in partnership with leadership, Finance, and PM.
• Identify organic growth opportunities and contribute to account health and financial performance.
• Build and maintain strong client relationships, actively listening and providing recommendations.
• Analyze client business and market landscape, translating insights into actionable strategies.
• Coordinate across media, creative, analytics, and operations teams, ensuring seamless workflows.
• Manage and develop junior team members, providing coaching and growth opportunities.

Job description

• Manage day-to-day client accounts, ensuring team alignment with client priorities and business context.
• Support account planning, refine strategies, and ensure deliverables meet client objectives and agency standards.
• Support scope alignment, pricing, and forecasting in partnership with leadership, Finance, and PM.
• Identify organic growth opportunities and contribute to account health and financial performance.

Client Partnership & Strategic Contribution:

• Build and maintain strong client relationships, actively listening and providing recommendations.
• Analyze client business and market landscape, translating insights into actionable strategies.

Cross-Functional Collaboration & Team Leadership:

• Coordinate across media, creative, analytics, and operations teams, ensuring seamless workflows.
• Manage and develop junior team members, providing coaching and growth opportunities.

Underscore Marketing is a woman-owned, independent agency specializing in life sciences, helping clients gain a competitive edge through data-driven promotional strategies. With a team of media, strategy, and omnichannel analytics experts, they foster a collaborative and innovative culture since 2002.