Senior Account Manager (Project Operations & Client Relationships) (Fully Remote)

Confidential; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

Confidential is a creative services company delivering design, video, and content projects in a remote-first, high-trust environment. You will own key client relationships, oversee complex accounts, and coordinate cross-functional teams to ensure delivery quality.

Candidates should bring 5+ years in agency account management and strong commercial and communication skills, with autonomy to lead in a fast-paced, remote setting.

Qualifications

• 5+ years in agency account management and project leadership.
• Strong commercial, communication, and problem-solving skills.
• Ownership mindset with autonomy in a fast-paced remote environment.

Responsibilities

• Own key client relationships and lead creative projects end to end.
• Manage complex accounts, cross-functional teams, and delivery quality.
• Lead proposals, pricing, and talent coordination while coaching team members.
• Track performance, resolve issues, and improve workflows across accounts.

Skills

Agency account management

Project leadership

Communication skills

Problem-solving

Autonomy in remote work

Commercial awareness

Job description

• Own key client relationships and lead creative projects end to end.
• Manage complex accounts, cross-functional teams, and delivery quality.

Responsibilities:

• Lead proposals, pricing, and talent coordination while coaching team members.
• Track performance, resolve issues, and improve workflows across accounts.

Requirements:

• 5+ years in agency account management and project leadership.
• Strong commercial, communication, and problem-solving skills.
• Ownership mindset with autonomy in a fast-paced remote environment.

Confidential

A creative services company partnering with leading brands to deliver design, video, and content projects. It offers a high-trust, remote-first environment with a collaborative team focused on quality and execution.