Digital Marketing Account Manager (remote)

Red Olive; Shawnee (KS); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading digital marketing agency is seeking a skilled account manager to oversee client communications and relationships. You will act as the main contact for clients, ensuring satisfaction and identifying opportunities for improvement. The ideal candidate has 1-3+ years of experience in digital marketing and a strong work ethic. This role allows for remote work with some client interaction and reporting.

Qualifications

• 1-3+ years of digital marketing industry or Agency experience.
• Ability to be direct and set proper expectations with clients.
• Strong work ethic and ability to manage time remotely.

Responsibilities

• Monitor and manage daily client communications.
• Act as the primary point of contact for clients.
• Develop and maintain relationships with key stakeholders.

Skills

Client relationship building

Digital marketing experience

Performance metrics supervision

Analytical skills

Team-oriented

Job description

Responsibilities

• Monitor and manage all aspects of daily client communications
• Act as the primary point of contact for assigned clients; escalate, track and solve client issues
• Develop + maintain strong active relationships with key client stakeholders
• Meet with clients monthly to review marketing campaign progress.
• Develop in-depth knowledge of the industry and client business needs
• Identify opportunities for improvement and upsell.
• Working as a member of an account team to identify client needs and address them with strategic recommendations
• Interpreting and analyzing results data to improve client ROI
• Very limited travel to sales / client offices or events may be required.

Qualifications

• 1-3+ years of digital marketing industry or Agency experience.
• Ability to be direct and set proper expectations with clients, even if it means they could respond poorly
• Ability to build and maintain strong, long-lasting client relationships.
• Constant supervision of performance metrics and reporting to stake holders
• A solid work ethic, you will be trusted with managing most of your own time remotely.
• Team oriented, we live and die as a team here.
• Identify opportunities for improvement and upsell.
• Interpreting and analyzing results data to improve client ROI
• Very limited travel to sales / client offices or events may be required.