Senior Account Manager – Commercial Construction

Lockton; Atlanta (GA); Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

Lockton in the United States is seeking an Account Manager to be the primary service contact for an assigned book of business and to build strong relationships with clients and carriers. You will guide client launches, coordinate timelines, manage service schedules, and collaborate with Account Executives and vendors to ensure smooth program implementation and ongoing service delivery.

The role emphasizes presentation, negotiation, and a proactive approach to expanding business with existing

Qualifikationen

• Bachelor's degree in a business-related field or equivalent experience.
• At least 3 years in the insurance industry, employee benefits preferred.
• Strong negotiation and persuasion skills to meet objectives.
• Advanced knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook).
• Proven presentation skills, with ability to prepare and present to clients.
• Excellent project management and organizational abilities.
• Superior customer service, with ability to build relationships with multiple clients.
• Ability to interact effectively with vendors and understand financial arrangements.

Aufgaben

• Serve as primary service contact for an assigned book of business.
• Implement new client launches with carrier involvement and timelines.
• Develop and execute service schedules and coordination with clients and carriers.
• Conduct client meetings with Account Executive or Unit Leader.
• Lead marketing efforts as assigned by the unit.
• Review agreements and carrier documents.
• Explain new benefit offerings and communication strategies.
• Develop proposals for prospective clients.

Kenntnisse

Client relationship management

Negotiation

Presentation skills

Project coordination

Microsoft Office

Customer service

Vendor management

Ausbildung

Bachelor's degree in business or related field

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Jobbeschreibung

The Account Manager will be the primary service contact for an assigned book of business and develop a strong working relationship with both the clients and carriers.

Responsibilities

• Responsible for implementing new client launches including carrier involvement, communications campaign, employee correspondence, implementing and adhering to a project timeline, communicating program specific to client and information exchange(file transfers, enrollment systems, etc).
• Responsible for routine service, which includes the development and execution of service schedule, participation reporting (if relevant), and coordinating questions/initiatives with the client and carriers, conducts surveys.
• Meets with clients alone or in conjunction with Account Executive or Unit Leader according to standardized client meeting schedules.
• Conducts all marketing efforts as assigned by unit.
• Reviews agreements and/or documents such as employee booklets, carrier contracts, etc.
• Responsible for explaining new benefit offerings and communication strategies to existing clients.
• Develops prospective client proposals.

Requirements

• Minimum of a Bachelor's Degree in a business related field and/or equivalent experience in the insurance industry.
• At least 3 years' experience in the insurance industry, specifically in the employee benefits area is required.
• Demonstrated professional, tactful negotiation and persuasion skills to achieve objectives.
• Advanced working knowledge of Microsoft products (Word, Excel, Outlook, PowerPoint, Access) or similar software applications.
• Demonstrated presentation skills including preparation and execution.
• Strong project management and organizational skills.
• Excellent customer service skills, with the ability to develop sound relationships with multiple clients.
• Ability to interact with vendors effectively.
• Good working knowledge of financial arrangements and products available to clients.