Senior Account Manager

Integer Holdings Corporation; United States; Hybrid; USD 149,000 - 218,000; Full time

Benefits offered by this job

Medical, dental, vision

Job summary

Integer Holdings Corporation is seeking a senior sales professional to increase revenue across named accounts in the medical device sector. You will drive the sales pipeline, identify and close opportunities, and partner with Customer Success and Applications Engineering to support customers.

The role requires a Bachelor’s degree in business-related fields and at least 5 years in medical device or related B2B sales, with strong relationship-building skills and ability to travel about 50%.

Qualifications

• Bachelor’s degree in Business, Marketing or related discipline.
• 5 years in medical device industry or related B2B sales experience. Proven successful track record in sales and territory management.
• Experience selling components, sub-assembly and/or finished goods in technical solutions selling environment.

Responsibilities

• Drives revenue growth and future growth pipeline of assigned accounts; identifies and acquires new opportunities.
• Implements a value-based selling process to increase commercial success and profitability.
• Develops and implements account and territory plans aligned with product category strategies.
• Accountable for meeting/exceeding sales goals for defined territory and prioritizing opportunities.
• Engages key influencers/decision makers; primary call points are Customer Directors and Managers.
• Collaborates with Customer Success Team and Applications Engineering to support opportunities and resolve challenges.

Skills

Value-based selling

Account management

Sales pipeline

Key account

CRM

Communication skills

Industry knowledge

Team collaboration

Education

Bachelor's Degree in Business

Bachelor's Degree in Marketing

Job description

By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success. At Integer, our values are embedded in everything we do.

Customer: We focus on our customers’ success. Innovation: We create better solutions. Collaboration: We create success together. Inclusion: We always interact with others respectfully. Candor: We are open and honest with one another. Integrity: We do the right things and do things right.

The primary purpose of this position is to increase revenue and profitability of identified accounts. This includes the retention of existing revenues as well as identifying, qualifying and closing new business for incremental revenue realization to enhance the reputation and business relationship between customer and the company.

Accountabilities & Responsibilities

• Adheres to Integer’s Values and all safety, environmental, security and quality requirements including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and Security Management Systems, U.S. Food and Drug Administration (FDA) regulations, company policies and operating procedures, and other regulatory requirements.
• Drives revenue and future growth pipeline of assigned accounts; identifies and acquires new opportunities while growing and preserving business within existing accounts.
• Implements a value-based selling process to increase commercial success while maximizing price and profitability.
• Develops and implements account and territory plan(s) in alignment with broader account and product category strategies; collaborates with other Account Managers to ensure cohesive customer approaches and coverage.
• Accountable for meeting/exceeding sales goals for defined territory, including revenue growth, identifying and prioritizing opportunities, securing resources, executing sales strategies and pull-through tactics to meet planned and company objectives.
• Responsible for identifying, engaging and maintaining relationships with key influencers/decision makers through active customer involvement. Primary call points are Customer Directors and Managers.
• Keeps informed on new products, services, and other general information of interest to customers, through successful completion of Sales Training, shop floor experience, local training, and self-study.
• Stays informed of customer business opportunities, account changes, current conditions, future prospects, active measurements, and competitive landscape to protect and grow revenue.
• Works closely with Customer Success Team to define and track customer key performance indicators (KPIs) and helps to ensure service levels for assigned accounts are met.
• Works closely with Applications Engineering Team to support commercial opportunities and/or resolve customer design, technical or engineering challenges timely.
• Provides input and adheres to critical commercial processes to enhance effectiveness and efficiency, metrics & KPIs, and business review cadence within commercial team.
• Performs account business reviews with Integer’s leadership team.
• Continually develops knowledge related to company strategy and capability, including customer and industry trends.
• Responsible for maintaining expenses within budget.
• Responsible for generating required reporting.
• Performs other duties as required.

Salary Range: 148,500-217,800

Education & Experience

• Minimum Education: Bachelor’s Degree in Business, Marketing or related discipline.
• Minimum Experience: 5 years in medical device industry, or related business to business sales experience. Proven successful track record in sales and territory management, with a strong prospecting component
• Proven experience in selling components, sub-assembly and/or finished goods in technical solutions selling environment
• Completion of formal sales training program(s) a plus

Knowledge & Skills

• Sales/Marketing Knowledge/Skills: Deep understanding of medical device and/or contract manufacturing industry Strength in sales call planning/execution and sales opportunity development Effectively call on mid-level management of major OEM medical manufacturers and across multiple functions (Operations, Engineering, Marketing) Analyze, understand and effectively communicate technical material Assess financial impact of deals and opportunities
• Values and Leadership Competencies: Teamwork: Proven ability to work collaboratively with and influence peers and management Align Stakeholders: address potential resolutions to customers and internal stakeholders and find ways to partner to move work forward Prioritize Focus: Ability to translate strategy into tactical implementation and motivate others to execute on the strategy
• Personal/Professional Competencies: Communication: Strong interpersonal, presentation and organizational skills Time/Project Management: Effectively manage multiple, significant activities and respond to changing priorities with minimum disruption Self-directed: Disciplined, process focused approach to managing personal workload; ability to work without day to day supervision Work Ethic: high results oriented and high tolerance for ambiguity Problem Solver: Able to drive problem resolution in challenging situations Computer skills: Proficiency in Outlook, Excel, Word, PowerPoint and all web-based applications
• Other: o Individual contributor; no direct reports o Field-based position with home or Integer facility-based office o Travel: Approximately 50%

Benefits

Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer’s success. Our compensation program includes base salary and a cash-based incentive program supporting our pay-for-performance philosophy. We provide a comprehensive benefits package with immediate eligibility including medical, dental, vision, disability, life insurance, and adoption benefits. Parental leave is available after one year. Optional employee-paid programs include supplemental life insurance, critical illness, hospital indemnity and accident insurance. Employees are immediately eligible to participate in the 401(k) plan with company matching contributions. We provide 80 hours (10 days) of company designated holidays per year plus an annual allotment of paid time off.

U.S. Applicants: Equal Opportunity Employer. In addition, veterans and individuals with disabilities are encouraged to apply.

Integer Holdings Corporation (NYSE: ITGR) is one of the largest medical device contract development and manufacturing organizations (CDMO) in the world, serving the cardiac rhythm management, neuromodulation, and cardio and vascular markets. As a strategic partner of choice to medical device companies and OEMs, Integer is committed to enhancing the lives of patients worldwide by providing innovative, high-quality products and solutions. The company's brands include Greatbatch Medical® and Lake Region Medical®.

Integer Holdings Corporation (“Integer”) is an equal opportunity employer. We do not discriminate based on race, color, sex, religion, national origin, and on any other protected characteristics. We celebrate our many differences and remain committed to providing an inclusive workplace free from harassment and discrimination.

Integer does not discriminate against any applicants or employees because he or she is a disabled veteran, Armed Forces service medal veteran, recently separated veteran, active-duty wartime veteran, campaign badge veteran, referred to collectively as "Protected Veterans." It is also the policy of Integer to employ and to advance in employment, all people regardless of their status as individuals with disabilities. All employment decisions are based only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship, at all levels of employment.

Additionally, Integer provides reasonable accommodations to qualified job applicants and associates who need them for medical or religious reasons. If you are interested in applying for an employment opportunity with Integer and believe you will need an accommodation for the application or job interview processes, please contact us at [phone] or via [e-mail] so that we may discuss appropriate adjustments to our processes to enable you to be considered for a job opening. This phone number and email address is strictly for the purpose of making a request for an accommodation. Status updates on your application cannot be provided to you through this phone extension or email. For status updates, please log in to https://integer.wd1.myworkdayjobs.com/en-US/External/login

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