Technical Sales Manager

Integer Holdings Corp.; United States; Remote; USD 132,000 - 194,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability

Life insurance

Adoption benefits

Parental leave after one year

Optional employee-paid programs

401(k) with company match

Company holidays

Job summary

Integer Holdings Corporation is seeking a Senior Technical Sales Manager to drive customer development programs from initiation through execution and to be the primary customer interface with Greatbatch Medical.

You will coordinate with the project team, support sales in proposals, manage quality agreements, and travel 15-20% to engage customers domestically and internationally while delivering on-time, on-budget results.

Qualifications

• Bachelor’s degree in business or related field; engineering background preferred.
• At least 5 years of experience in a Technical Sales Manager role.
• Knowledge of account development, territory development, prospecting, sales call, sales strategy, pipeline management.
• Experience working with customer project teams and cross functional teams.
• Strong analytical, problem solving and project management skills.

Responsibilities

• Serve as primary customer interface and manager for customer development programs from initiation through execution.
• Coordinate project meetings, customer visits and activities between customer and Greatbatch Medical teams.
• Leverage technical competency to engage customer and internal communities for on-time, on-budget delivery.
• Support sales in proposal development and management on new opportunities.
• Own and execute customer-driven Quality Agreements with QA group.
• Provide program updates to internal functions and coordinate with Account Executive and operations.
• Attend trade shows and industry meetings to increase Greatbatch Medical’s technical presence.

Skills

Self-directed

Time management

Sales prospecting

Customer relationship

Negotiation

Cross-functional collaboration

Education

Bachelor’s degree in business or related field

Engineering background preferred

Job description

By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success. At Integer, our values are embedded in everything we do.

Customer

We focus on our customers’ success

Innovation

We create better solutions

Collaboration

We create success together

Inclusion

We always interact with others respectfully

Candor

We are open and honest with one another

Integrity

We do the right things and do things right

Responsibilities

• Adheres to Integer Core Beliefs and all safety and quality requirements.
• Supports Account Executive to grow Greatbatch Medical revenue and share within territory and accounts.
• Focuses on providing exceptional customer service and identification of ways to leverage all Greatbatch Medical capabilities to solve customer problems.
• Serves as the primary customer interface and manager for customer development programs from initiation through execution and facilitates relationship between customer and Greatbatch project team including coordinating project meetings, customer visits, and activities between Greatbatch Medical development groups and facilities. Leverages technical competency technical skills to engage customer and Greatbatch technical communities to ensure smooth, on time, and on budget project completion.
• Serves as a technical expert by helping to facilitate technical concurrence and uses technical knowledge to identify opportunities to leverage all Greatbatch capabilities in order to increase the value proposition.
• Regularly attends product development meetings and responds to all business inquiries such as scope changes, additional RFQ’s, and relationship management, throughout the product development cycle. Supports sales in proposal development and management on new opportunities.
• Provides program updates to the appropriate internal functions (Account Executive, Director of Operations, Product Development and Engineering, etc.).
• Works with Project Manager to manage and communicate pipeline milestones to maintain visibility of program deliverables both internally and externally.
• Coordinates inputs from sales and marketing to support project deliverables.
• Serves as a technical expert and supports sales by attending new product opportunity discussions and capabilities presentations. Provides program management and goal attainment for new projects and extensions in contract business.
• Owns and executes all customer-driven Quality Agreements by liaising with Greatbatch QA group to ensure a successfully negotiated Quality Agreement.
• Supports marketing by identifying technical capabilities that support development of product roadmaps, marketing business plans, and market analysis for strategic initiatives.
• Regularly attends trade shows, conferences, and industry meetings to increase Greatbatch Medical’s technical presence, and further establish relationships.
• Enhances technical knowledge and applications engineering skills through technical field contacts, professional organizations, scientific/engineering publications, and Greatbatch Medical technical resources.
• Supports Account Executive in resolution of contract, forecast, demand, quality or other customer issues as required. May be called upon to be primary manager of assigned issues.
• Performs other functions as required.

Success Factors

1. Demonstrates effective communication and sharing of information.
2. Focuses on the customer and ensures responses are delivered in a timely manner.
3. Applies professional, product, and deep technical expertise.
4. Fosters teamwork and builds strong relationships.
5. Possesses a global vision and thinks strategically.

Job Requirements

Minimum Education: Bachelor’s degree in business or a related field, engineering strongly preferred.

Minimum Experience: At least 5 years of experience in a Technical Sales Manager role.

Specialized Knowledge

Knowledge in account development, territory development, prospecting, sales call, sales strategy, pipeline management. Previous experience working with customer project teams and working on cross functional teams.

Special Skills

• Self-directed, ability to work without day to day supervision, high sense of personal accountability and deadline/results oriented.
• Good basic selling skills, persuasive skills and business acumen.
• Comfortable with conflict and ambiguity.
• Excellent personal time management.
• Strong process management orientation and project management skills.
• Strong analytical and problem solving skills.
• Excellent computer skills.
• Outstanding communication skills.
• Insert something about collaboration? Big part of job.

Requirement of 15-20% US domestic and international travel.

Salary Range: $132,000 - $193,600

Benefits

• medical
• dental
• vision
• disability
• life insurance
• adoption benefits
• Parental leave is available after one year.
• Optional employee-paid programs include supplemental life insurance, critical illness, hospital indemnity and accident insurance.
• Employees are immediately eligible to participate in the 401(k) plan with company matching contributions.
• We provide 80 hours (10 days) of company designated holidays per year plus an annual allotment of paid time off.

U.S. Applicants: Equal Opportunity Employer. In addition, veterans and individuals with disabilities are encouraged to apply.

Integer Holdings Corporation (“Integer”) is an equal opportunity employer. We do not discriminate based on race, color, sex, religion, national origin, and on any other protected characteristics. We celebrate our many differences and remain committed to providing an inclusive workplace free from harassment and discrimination.

Integer does not discriminate against any applicants or employees because he or she is a disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active-duty wartime veteran, campaign badge veteran, referred to collectively as “Protected Veterans.” It is also the policy of Integer to employ and to advance in employment, all people regardless of their status as individuals with disabilities. All employment decisions are based only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship, at all levels of employment.

Additionally, Integer provides reasonable accommodations to qualified job applicants and associates who need them for medical or religious reasons. If you are interested in applying for an employment opportunity with Integer and believe you will need an accommodation for the application or job interview processes, please contact us at [phone] or via [e-mail] so that we may discuss appropriate adjustments to our processes to enable you to be considered for a job opening. This phone number and email address is strictly for the purpose of making a request for an accommodation. Status updates on your application cannot be provided to you through this phone extension or email. For status updates, please log in to https://integer.wd1.myworkdayjobs.com/en-US/External/login

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For remote eligible job postings, all work should be performed entirely outside of Alaska, California, Hawaii, Maine, Montana, and Washington.

Thanks for your interest in working on our team!!