Manager, Operations

Integer Holdings Corporation; Town of Alden (NY); On-site; USD 98,000 - 144,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan with company matching

Paid holidays

Job summary

Integer Holdings Corporation is seeking a strategic Production Leader to oversee multiple supervisors and manufacturing operations at one site. You will drive continuous improvement, uphold the Quality Management System, and partner with R&D and Product Development to ensure safe, on‑time production.

The role requires a proven track record in manufacturing leadership, Lean deployment, and strong KPI delivery.

Qualifications

• Accomplished track record leading production teams in manufacturing environments.
• Experience implementing Manufacturing Excellence and Lean practices.
• Strong ability to develop KPIs and drive continuous improvement.

Responsibilities

• Oversee production activities for defined product lines at a manufacturing site.
• Lead multiple Production Supervisors and direct reports to meet safety, quality, delivery and cost targets.
• Ensure adherence to the Quality Management System and EH&S protocols.

Skills

Leadership

Manufacturing

Lean principles

Gemba

Education

Bachelor’s degree in Operations Management/Engineering

Job description

By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long‑term success. At Integer, our values are embedded in everything we do.

Customer – We focus on our customers’ success

Innovation – We create better solutions

Collaboration – We create success together

Inclusion – We always interact with others respectfully

Candor – We are open and honest with one another

Integrity – We do the right things and do things right

Who are we?

Integer is a global organization providing innovative, high‑quality technologies and manufacturing to Medical Device OEM’s to enhance the lives of patients worldwide. Working at Integer means you are part of a team passionately pursuing excellence in all that we do and always reaching for the next great achievement. By joining our team, you are committing, personally and professionally, to continuously improving and developing yourself and those around you as, together, we deliver for our customers. If you are a great leader and are looking to inspire others and yourself – we want you on our team!

What you’ll do in this role

The primary purpose of this position is to provide leadership for multiple Production Supervisors and individual performers and be responsible for all aspects of the manufacturing operations for assigned product lines and processes at one of Integer’s manufacturing sites. You and your team are responsible for providing the leadership required to sustain and optimize ongoing production, built‑in product quality, drive continuous improvement projects to completion, manage the interfaces with support teams, and serve as receivers for new products and new technologies being released onto your product lines.

Be a Strategic Leader

• Assume responsibility for all production activities associated with a defined product line(s) at one of our manufacturing sites and accept accountability for delivering the Key Performance Goals/Targets established for that product line(s)
• Serve as a key leader and representative of the Operations’ Team and contribute to the development of the annual goals and objectives for Operations from which your Key Performance Goals/Targets are derived.
• You may represent the Operations’ Team to the Site Leadership Team.
• Lead your direct reports which include any combination of Production Supervisors and individual performers within the Operation’s Team.
• Understand and adhere to Integer’s Values and all company policies, procedures, and work instructions defined in your training plan.
• Ensure compliance to the established Quality Management System and all Environmental, Health, Safety, and Security protocols.
• Provide inputs to and lead the execution of the manufacturing‑related imperatives reflected in the site Hoshin Plan.
• Develop and execute sustained Continuous Improvement processes.
• Define the goals and objectives for your direct repots with supporting Key Performance Indicators (metrics in Safety, Quality, Delivery, Inventory, and Productivity)
• Promote talent by developing individual growth and development plans and organizational succession plans.
• Manage by walking around -- going to the Gemba to observe and ask questions and being an active listener.
• Model an open and inclusive communication style at the daily production boards, in the weekly project update meetings, and in the monthly KPI Board reviews and Town Hall meetings.
• Engage with Associates at all levels and across all functions, finding time every week to join them for lunch, during breaks, and inviting them to your diagonal slice meetings.
• Ensure one/one time with your direct reports regularly to monitor performance and check in on progress to Individual Development Plans.
• Interact, as appropriate, directly with your customers, internal and external; support the preparations of customer business reviews and participate in site visits and audits by customers or other parties, as needed.
• Partner with your peers on the Operations’ Team, aligning on strategies, tactics, and actions needed, to achieve Operation’s objectives.
• Collaborate with the R&D and Product Development teams to appropriately prioritize Operations’ resources and support for new product launches.
• Embed Quality within the Operations team – “I own Quality.”
• Be a standard bearer for Quality in everything we do at Integer, by assuring adherence to our QMS, facilitating corrective and preventive actions, and contributing to the successful attainment of our quality KPI’s and journey to 5 Sigma.
• Perform other duties, as needed and as directed.

Champion Manufacturing Excellence: Be a site champion for deployment of the systems and tools to optimize all production activities across the site. Embrace the Manufacturing Excellence culture based on the Integer Production System and its five focus areas: Strategy Alignment through Site Hoshin Plans, the regular cadence of Sales, Inventory, and Operations’ Planning (SIOP) meetings, and regular updates to the value stream maps. Leadership of Sustained Change by ensuring production monitoring & improvement activities and deployment of Leader Standard Work. Standardization through workplace organization & visual controls (5S), Manufacturing Standard Work, and robust training & certification programs. Associate Engagement promoted through the adoption of standardized problem solving methodologies, behavior‑based safety programs, and improvement idea and suggestion systems. Systems & Process Optimization through adoption of principles of built in quality, optimized scheduling & material system designs, work cell design, and total productive maintenance. Participate in the development and vetting of production plans with representatives from other departments, such as Production, Planning, Continuous Improvement, Customer Service, Quality, and Materials to ensure that production performance standards meet customer requirements. Monitor the status of actual daily and longer‑term performance against the production plan; drive actions to address off standard performance. Achieve above ensuring change management and required customer notification is being followed.

How you will be measured

Safety — Number of Safety Observations completed and improvement suggestions implemented

People — Associate engagement, Voluntary turnover rate, Days to fill open positions

Quality — Customer Direct Complaint Rate, NCR rate, Complaint Cycle Time, CAPA Cycle Time, Supplier Performance metrics

Delivery — On time and to fill delivery performance, Schedule/Takt attainment

Inventory— Days on hand; inventory turns

Productivity — First pass yield, labor efficiencies, Overall Equipment Effectiveness (OEE), Throughput metrics (e.g., Parts per person hour), Unscheduled downtime events

Cost Improvement — Cumulative incremental savings recognized

Cost Controls — Adherence to budget across production cost centers, overtime usage versus budget

What sets you apart

• Accomplished track record in production environments where you owned the responsibilities for delivering results — particularly those KPIs noted above—with at least 3 years of previous leadership experiences
• First hand experiences implementing and/or sustaining Manufacturing Excellence and Lean practices
• Demonstrated experiences with strategic and direct management of people in a fast paced and in complex manufacturing environments where products were made to stock and made to order
• Evidence that you learn, retain, and apply knowledge. It would be great if you could share examples of accumulated technical learnings and experiences that link directly to outlined expectations of this role.
• While not required, a Bachelor’s degree in Operations Management, Engineering, or similar discipline, or even a Master’s degree, in business or a technical discipline, would also help to demonstrate your abilities.
• While not required for this position, your willingness to consider relocation opportunities and rotational assignments will provide additional opportunities for future career growth and progression within Integer
• A mastery of problem‑solving skills and evidence that you are a critical thinker and thoughtful decision maker
• Demonstrated financial acumen with the capability to navigate a typical Profit and Loss Statement, explain how the delivered results from this role can affect profitability, and previous experiences managing inventories
• A tool kit of leadership skills, including awareness of what the concept of Emotional Intelligence is and how you engrin the beliefs that support your strengths as a people‑developer
• A calm demeanor that transcends the high energy, constantly changing production environment
• A well‑developed skill set for planning, executing, and delivering projects on time and on budget
• A positive, can‑do attitude with an underlying belief that failure is not an option

Salary Range

$98,250 - $144,100 #IND1

Our total rewards program

• Medical, dental, vision, disability, life insurance, and adoption benefits
• Parental leave after one year
• Optional employee‑paid programs include supplemental life insurance, critical illness, hospital indemnity and accident insurance
• 401(k) plan with company matching contributions
• 80 hours (10 days) of company designated holidays per year plus an annual allotment of paid time off

U.S. Applicants: Equal Opportunity Employer. In addition, veterans and individuals with disabilities are encouraged to apply.

Integer Holdings Corporation (NYSE: ITGR) is one of the largest medical device contract development and manufacturing organizations (CDMO) in the world, serving the cardiac rhythm management, neuromodulation, and cardio and vascular markets. As a strategic partner of choice to medical device companies and OEMs, Integer is committed to enhancing the lives of patients worldwide by providing innovative, high‑quality products and solutions. The company's brands include Greatbatch Medical® and Lake Region Medical®.

Additional information is available at www.integer.net.

Integer Holdings Corporation ("Integer") is an equal opportunity employer. We do not discriminate based on race, color, sex, religion, national origin, and on any other protected characteristics. We celebrate our many differences and remain committed to providing an inclusive workplace free from harassment and discrimination.

Integer does not discriminate against any applicants or employees because he or she is a disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active‑duty wartime veteran, campaign badge veteran, referred to collectively as "Protected Veterans." It is also the policy of Integer to employ and to advance in employment, all people regardless of their status as individuals with disabilities. All employment decisions are based only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship, at all levels of employment. Additionally, Integer provides reasonable accommodations to qualified job applicants and associates who need them for medical or religious reasons.

If you are interested in applying for an employment opportunity with Integer and believe you will need an accommodation for the application or job interview processes, please contact us at [phone] or via [e-mail] so that we may discuss appropriate adjustments to our processes to enable you to be considered for a job opening. This phone number and email address is strictly for the purpose of making a request for an accommodation.

For remote eligible job postings, all work should be performed entirely outside of Alaska, California, Hawaii, Maine, Montana, and Washington.