Senior Account Manager

Nodi; San Francisco (CA); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible schedules

Work From Anywhere up to 3 months

Referral bonus

Job summary

dLocal in San Francisco is seeking a Senior Account Manager to oversee a portfolio of global clients, drive revenue growth, and upsell solutions. You will maintain strong executive relationships, own the P&L for your accounts, and partner with internal teams to ensure on-time delivery and client satisfaction.

The role emphasizes strategic partnerships, multi-account management, and travel to meet clients, events, and regional needs. Remote/hybrid options may apply for this US-based position.

Qualifications

• 5+ years of B2B sales or account management in tech/fintech.
• Proven upsell/cross-sell in enterprise accounts.
• Excellent relationship-building and communication with senior stakeholders.
• Ability to manage multiple complex projects and accounts.
• Strong network and strategic partner development.
• Willingness to travel internationally.
• Fluency in English (other languages a plus).

Responsibilities

• Manage and grow a portfolio of strategic client accounts across global markets.
• Build strong, long-term relationships with clients by understanding their needs and delivering tailored solutions.
• Own the PnL of your assigned portfolio, driving revenue initiatives ahead.
• Identify opportunities to upsell and cross-sell additional products and services to existing clients.
• Collaborate with internal teams to ensure the successful delivery of our solutions.
• Serve as a regional expert, providing insights to support the broader sales and account management strategy.
• Represent the company at industry events, conferences, and through professional networking.
• Contribute to the development and implementation of growth-oriented operational strategies.

Skills

B2B sales

Account management

Upselling

Relationship-building

Negotiation

Stakeholder management

Strategic partnerships

Travel willingness

Fluency in English

Tools

CRM (Salesforce)

MS Office

Job description

Why Join dLocal?

dLocal is the financial infrastructure powering global commerce in the world's fastest-growing markets. The biggest companies in the world trust us to unlock growth in 60+ countries across emerging markets - moving money where others see complexity. We don't just process payments; we are architects of payment ecosystems and partners in our customers' expansion. You'll work alongside 1,300+ teammates from 40+ nationalities and tackle global challenges from day one.

What's the opportunity?

We are looking for a Senior Account Manager based our of the US to join our team. In this role, you will oversee a portfolio of global clients, identify new business opportunities, and build lasting partnerships. You’ll play a key role in driving revenue growth by upselling and cross-selling to existing clients.

What will I be doing?

• Manage and grow a portfolio of strategic client accounts across global markets.
• Build strong, long-term relationships with clients by understanding their needs and delivering tailored solutions.
• Own the PnL of your assigned portfolio, driving revenue initiatives ahead.
• Identify opportunities to upsell and cross-sell additional products and services to existing clients.
• Collaborate with internal teams to ensure the successful delivery of our solutions.
• Serve as a regional expert, providing insights to support the broader sales and account management strategy.
• Represent the company at industry events, conferences, and through professional networking.
• Contribute to the development and implementation of growth-oriented operational strategies.

What skills do I need?

• 5+ years of B2B sales or account management experience, preferably in a tech or fintech company.
• Demonstrated success in upselling and cross-selling within enterprise accounts.
• Excellent relationship-building, communication, and negotiation skills- especially with senior stakeholders.
• Ability to manage multiple complex projects and accounts simultaneously with attention to detail.
• A well-established business network and experience developing strategic partnerships.
• Willingness to take smart risks backed by deep customer understanding and solid strategy.
• Fluency in English is required (other languages are a plus).
• Ability and willingness to travel internationally.

What do we offer?

• Flexibility in how you work: We focus on impact and productivity over fixed hours. This means our teams have flexible schedules and, depending on your role and location, you will combine self-managed focus time with moments of in-person connection in our collaboration hubs.
• Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
• Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
• Work From Anywhere: Team members can work while traveling for up to 3 months every year.