Senior Account Manager

West Cary Group; Richmond (VA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid vacation

Health/Vision/Dental

401(k) matching

Employer paid Life Insurance

Flexible Spending Accounts

Job summary

West Cary Group, a Richmond-based digital marketing and technology agency, seeks a dynamic Senior Account Manager to lead 3–5 client accounts, steward profitability, and drive growth across diverse industries. You will coordinate with creative and digital teams to deliver timely, high-quality marketing solutions while nurturing strong client relationships.

The role requires strategic planning, budget management, and a proactive, collaborative mindset to capitalize on new business opportunities

Qualifications

• Bachelor’s degree or equivalent experience.
• 4–6 years of advertising agency or corporate marketing experience.
• Experience with digital and traditional marketing channels; focus on performance outcomes.
• Excellent written and oral communication, including presentations/pitching.
• Proactive, solutions-oriented attitude; able to work independently and in a team.

Responsibilities

• Oversee strategic planning and execution for client programs.
• Maintain program budgets and timelines to ensure profitability.
• Develop new business opportunities through relationship management and proactive outreach.
• Collaborate with creative and digital teams to deliver high-quality marketing solutions on time.
• Stay ahead of marketing trends and innovations; adapt strategies as needed.
• Manage multiple accounts (3–5) with focus on growth and client satisfaction.

Skills

Relationship management

Project management

Communication

Pitching/presentation skills

Proactive problem solving

Independent & team player

Education

Bachelor’s degree in Marketing/Advertising/Public Relations or related field

Job description

Description

West Cary Group is a full-service, digital marketing and technology agency based in Richmond, Virginia, which services numerous mid-sized local and Fortune 500 clients across a vast array of industries. Hopefully you enjoy the frenetic, dynamic, and exciting environment of a fast-growing firm, because we’re looking for a dynamic

West Cary Group is a full-service, digital marketing and technology agency based in Richmond, Virginia, which services numerous mid-sized local and Fortune 500 clients across a vast array of industries. Hopefully you enjoy the frenetic, dynamic, and exciting environment of a fast-growing firm, because we’re looking for a dynamic Senior Account Manager.

Position Summary:

Manages client needs and responsibilities along with the profitability and growth for an average of 3-5 accounts for West Cary Group.

Role Qualifications

• Must execute strategic and tactical planning to meet client needs
• Must maintain project budgets and administration to achieve account profitability
• Must contribute to new business opportunities, including idea cultivation, research and proposal preparation

Position Responsibilities

• Oversee strategic planning and creative development/execution
• Establish and manage program budgets and timelines to ensure overall profitability
• Develop new opportunities to grow each client’s business through proactive relationship management, word-of-mouth referrals, and going above and beyond surface expectations
• Collaborate consistently and productively with creative and digital teams to deliver high-quality, on-time marketing and communications solutions
• Awareness of marketing trends and innovations
• Other duties as assigned
• Relationship management, project management or process management experience is a must

Requirements

• A Bachelor’s degree in Marketing, Advertising, Public Relations or related field, or equivalent job experience
• 4-6 years of advertising agency or corporate marketing experience and a solid grasp of marketing and advertising fundamentals
• Experience with digital and traditional marketing channels (digital media, social blogs, print, direct mail, TV, radio, point of sale). Plus, a demonstrated interest in performance marketing and driving outcomes for your clients’ business.
• Excellent written and oral communication skills, including presentation/pitch skills
• Proactive, solutions-oriented attitude
• Flexibility (e.g., the ability to handle an account where deadlines are tight and client preferences may change suddenly and on short notice)
• The ability to both work independently and function as a high-performing team member
• At the top of your game, constantly curious, always learning and motivated to deliver the best creative product
• Commitment to bringing consistent thought leadership in support of each client's marketing and communication needs

Benefits

• Paid vacation, sick leave and holidays
• Medical/Vision/Dental/Short-Term Disability/Long-Term Disability
• Employer paid Life Insurance
• Flexible Spending Accounts: Health/Dependent Care
• 401(k) matching
• Cool people to work with!