Senior Account Manager

Merkle; Oregon (WI); Hybrid; USD 68,000 - 110,000; Full time

Benefits offered by this job

medical

vision

dental

life insurance

disability insurance

401k

flexible PTO

paid holidays

sick leave

parental leave

Job summary

Merkle is seeking a Senior Account Manager to drive day-to-day execution of a major retail client's marketing strategy. You will serve as the main contact for the client, agencies, and internal teams, coordinating delivery and ensuring timely, high-quality results.

The role requires 6+ years of agency digital marketing or marketing operations experience, Braze campaign management, strong client-facing skills, and knowledge of contracts and SOWs.

Qualifications

• Bachelor's degree required.
• 6+ years of agency experience in digital marketing or marketing operations.
• Braze experience.
• Strong organizational and client-facing skills.
• Knowledge of contracts and SOW management.
• Ability to identify business opportunities.

Responsibilities

• Execute day-to-day marketing strategies for a major retail client.
• Act as main contact for client, agencies, and internal teams.
• Lead delivery team and run client meetings.
• Ensure deliverables are of high quality and timely.
• Manage multiple Braze email campaigns.

Skills

Client facing

Leadership

Organizational skills

Communication

Strategic thinking

Education

Bachelor's degree

Tools

Braze

Job description

Senior Account Manager role responsible for day-to-day execution of clients' marketing strategies for a major retail client. Acts as main contact for client, agencies, and internal teams. Requires partnership with client and Merkle stakeholders to execute marketing and support activities timely and efficiently. Responsibilities include managing client relationships, running meetings, ensuring deliverable quality, improving processes, leading delivery team, and managing multiple email campaigns via Braze. Requires Bachelor's degree, 6+ years agency experience in digital marketing or marketing operations, Braze experience, strong organizational and client-facing skills, knowledge of contracts and SOW management, and ability to identify business opportunities. Hybrid work model with some in-office days for employees near HQ or Hub offices; remote designation possible based on location and role. Salary range $68,000 - $110,400. Benefits include

• medical
• vision
• dental
• life insurance
• disability insurance
• 401k
• flexible PTO
• paid holidays
• sick leave
• parental leave