Senior Account Manager

Dana; Ohio; Vor Ort; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

Dana is a global leader in engineered driveline, sealing, and thermal-management technologies for both conventional and alternative-energy vehicles. This role focuses on Light Vehicle Aftermarket products, driving growth with key customers and coordinating with cross-functional teams.

The ideal candidate has 5+ years of aftermarket sales/marketing experience, strong negotiation and presentation skills, and is willing to travel up to 50% with non-traditional hours as needed.

Qualifikationen

• Bachelor’s degree or equivalent combination of education and work experience.
• 5+ years’ experience in aftermarket sales, marketing or product management is preferred.
• Willingness to travel up to 50% of the time and work non-traditional hours.

Aufgaben

• Execute strategy for Light Vehicle Aftermarket products to drive growth with assigned customers.
• Monitor KPIs such as AOP attainment and team performance; address shortfalls.
• Identify territory opportunities, optimize distribution, and collaborate with customers on growth plans.
• Lead cross-functional Dana teams to ensure maximum customer service and support.

Kenntnisse

Sales skills

Negotiation

Customer service

Presentation skills

Teamwork

Analytical skills

Leadership

Ausbildung

Bachelor’s degree or equivalent

Tools

CRM systems

PowerPoint

Excel

MS Office

Jobbeschreibung

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving two primary markets – passenger vehicle and commercial truck equipment – Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.

Job Duties and Responsibilities

• Execution of strategy for Light Vehicle Aftermarket products (specializing in Victor Reinz Engine Gaskets) that results in growth with assigned customers.
• Customer type in which this role will focus on include (but not limited to): PER (Production Engine Remanufacture), Bulk and Import Gasket style customer base.
• Closely monitors achievement of KPI’s, such as AOP attainment and personal and team goals and reacts to correct any shortfalls in meeting goals.
• Evaluates assigned territory and identifies needs and opportunities for increased distribution.
• Using category management tools, identifies customer opportunities, and collaborates with customers to adopt and execute on them for mutual growth.
• Maintain current knowledge of competitor activities and changes in market and develops plans to exploit opportunities and defend risks.
• Represent voice-of-the-customer internally and identify opportunities to improve the Dana customer experience and initiates activity with team members to execute on plans.
• Executes on marketing or new product launches as needed.
• Performs quarterly business reviews with key customers.
• Works closely with cross-functional Dana aftermarket teams including customer operations, pricing, product management and content teams to ensure maximum customer service levels.
• Represents Dana aftermarket with LV program groups as needed.
• Performs all other duties as assigned.

Education and Qualifications

• 5+ years’ experience preferred in aftermarket sales, Marketing and Product Management a Plus.
• Bachelor’s degree or equivalent combination of education and work experience.
• OES-style customer management experience preferred.
• Willingness to travel up to 50% of the time with the ability to work non-traditional business hours as needed.

Skills

• Must be well organized and able to operate independently with minimal guidance or scheduling.
• Prioritize time bases on opportunity size/return.
• Ability to work successfully in a matrix environment.
• Must be effective in a team environment.
• Must be able to demonstrate strong sales and negotiation skills.
• Ability to maintain high commitment to customer service while executing multiple project priorities.
• Excellent written, verbal and presentation skills
• Proficient technical skills Microsoft Office; PowerPoint, Excel, CRM systems
• Strong interpersonal, organizational, and analytical skills
• Proven critical thinking skills with the ability to collaborate with people in pressure situations.
• Strong commercial and business acumen
• Strong leadership qualities

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Join our team of 28,000 problem solvers who are fostering a culture of innovation by leveraging the diverse perspectives of our global team. We believe in facing challenges head-on by finding opportunity and uncovering possibility, where roadblocks and barriers become targets instead of obstacles. We are One Dana with limitless opportunity.