Senior Account Manager

CBx Solutions LLC; Fountain Valley (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

CBX Solutions LLC is seeking a Senior Account Manager to identify prospects, understand their needs, and translate them into tailored product requirements. You will drive presentations, develop proposals with marketing, and manage complex IT service and contract details.

The role requires strong communication, customer service excellence, and the ability to work across teams to close deals while maintaining high professional standards and meeting sales targets.

Qualifications

• High School Diploma or equivalent.
• 5+ years of experience in systems technology sales.
• Current and valid US driver's license.
• Pre-employment background check and drug test required.

Responsibilities

• Initiate contact with prospects via cold calling and assigned accounts/territory.
• Conduct onsite or online presentations to prospects that showcase the services and products of the company.
• Develop proposals, quotes and respond to public solicitations with management and marketing.
• Communicate features and benefits of solutions and manage prospect expectations.
• Manage contracts, leases and service level agreements for IT proposals.

Skills

Time management

Communication

Customer service

Multi-tasking

Education

High School Diploma

Tools

ConnectWise

Job description

Build Your Career Where You Matter

Join CBX Solutions, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services.

Build Your Career Where You Matter

Join CBX Solutions, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services.

At CBX Solutions, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you’ll thrive here. Be part of a team that invests in your future, celebrates your success, and values your contribution.

Why Work With Us?

We’re committed to your success, personally and professionally. You’ll have access to:

• Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
• Work-Life Balance: Generous paid time off for rest, family, and self-care.
• Career Growth: You’ll benefit from continuous learning, mentorship, and leadership training including access to CBX University, our in-house development program.
• Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.

The Senior Account Manager works with prospects to develop a deep understanding of their needs and translate those needs into product requirements that satisfy their demands.

Essential Functions

• Initiate contact with prospects via cold calling and assigned accounts/territory
• Conduct onsite or online presentations to prospects that showcase the services and products of the company
• Work with management and marketing to develop proposals, quotes and respond to public solicitations
• Effectively communicate features and benefits of solutions and manage prospect expectations
• Manage the complexity of IT proposals, contracts, lease agreements and service level agreements
• Maintain in-depth product knowledge of the service offerings of the company
• Provide guidance and team lead activities with other Account Managers
• Perform sales procedures through activities and opportunities in ConnectWise and remain compliant with defined policies and procedures
• Attend weekly sales meetings and ensure sales opportunities are compliant with company policy
• Develop in-depth knowledge of the service catalog and how it relates to customers’ needs
• Document internal processes and procedures related to duties and responsibilities
• Responsible for entering time and expenses in ConnectWise as it occurs
• Understand processes in ConnectWise by completing assigned training materials and blueprints on ConnectWise University

Minimum Qualifications

• High School Diploma, or equivalent combination of education/experience
• A minimum of 5+yrs experience in systems technology sales
• Current and valid US driver’s license
• Must pass pre-employment background check and drug test

Knowledge, Skills And Abilities

• Excellent time management, multi-tasking and prioritization skills
• Ability to complete assigned tasks with minimal supervision
• Ability to manage deadlines and have excellent follow-up skills in order to drive tasks to completion
• Must be professional and polished in appearance and be comfortable speaking to Customers, small groups of managers and technical and/or facility personnel
• The ability to interpret blueprints and specifications
• Strong analytical and problem – detail-oriented with problem solving skills, organizational skills, and communication skills
• Exceptional customer service skills

Physical Demands

Spends more than 2/3 of time standing, kneeling/crouching/stooping, using hands and reaching. Spends more than 1/3 of time walking and talking/hearing. Frequent lifting required of items 25-50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Work Environment

May require driving to project sites. May be exposed to variable weather conditions. Other conditions may include proximity to forklifts or other heavy machinery and using various tools and hardware. Worker may be subject to frequent heavy lifting. Exposure to various noise levels.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

CBX Solutions is an Equal Opportunity Employer and a VEVRAA Federal Contractor. We are committed to providing equal employment opportunities to all qualified individuals, including minorities, females, protected veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.