Senior Project Manager

Cook & Boardman, LLC; Summerville, Northern (SC, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health, dental, vision, prescription

401(k) with company match

Paid time off

Mentorship and leadership training

CBX University

Job summary

CBX Solutions is seeking a Senior Project Manager to work closely with sales and detailing, managing customer requirements and logistics across active projects. The role emphasizes problem resolution, information gathering, and developing alternate approaches to keep projects on schedule.

The ideal candidate has extensive project management experience, strong communication skills, and the ability to handle multiple projects with minimal supervision in a dynamic environment.

Qualifications

• 5-10 years of experience in the industry.
• Proven project management experience and high technical understanding of products
• Excellent written and verbal communication skills and problem solving skills
• Proficient in Microsoft Products, including but not limited to Excel, Word, and Outlook
• Functional and working knowledge of computers
• Must pass pre-employment background check and drug screen

Responsibilities

• Receives calls and emails from customers and coordinates response with assigned salesperson, ensuring reply within 24 hours.
• Coordinates with customers by sending final hardware or schedules for approval and tracks changes
• Contacts customers before each jobsite delivery to ensure proper scheduling and delivery logistics.
• Schedules meetings according to the customer's requirements and updates the salesperson with a meeting summary.
• Mentors junior project managers and contributes to project management best practices
• Supports interview and training of new project managers
• Conducts monthly project managers meetings across teams
• Manages large low-margin projects and project managers those jobs
• Performs other duties as assigned

Skills

Project management

Communication skills

MS Office

Time management

Problem solving

Construction documents reading

Tools

MS Office (Excel/Word/Outlook)

Job description

Build Your Career Where You Matter
Join CBX Solutions, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services.

At CBX Solutions, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you’ll thrive here. Be part of a team that invests in your future, celebrates your success, and values your contribution.

Why Work With Us?
We’re committed to your success, personally and professionally. You’ll have access to:

• Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
• Work-Life Balance: Generous paid time off for rest, family, and self-care.
• Career Growth: You’ll benefit from continuous learning, mentorship, and leadership training including access to CBX University, our in-house development program.
• Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.

The Senior Project Manager works closely with sales and detailing to meet customer needs on each active project: participates in problem resolution for jobs by skillfully gathering and analyzing information, developing alternate approaches and working well with small groups. Industry experience will allow Senior Project Manager to handle a large volume of work efficiently and effectively with little help or supervision. Responsible for communication with the customer and managing all logistics involved with order and delivering goods on a timely basis.

Essential Functions

• Receives telephone calls, emails and other correspondence from customers and coordinates response with assigned salesperson assuring reply within 24 hours.
• Corresponds and follows up with customers by sending final hardware or other schedules for approval. Assures a prompt return and communicates changes and progress of schedule.
• Contacts customer before each jobsite delivery to assure proper scheduling of delivery and assures all logistics regarding delivery commitments are fulfilled.
• Coordinate meetings according to the customer’s schedule and requirements and update salesperson with summary of meetings.
• Proactively anticipates customer needs and actively and periodically solicits feedback on Cook and Boardman performance.
• Participates in developing solutions for customers and salesperson with technical issues involving hardware and door products.
• Keeps project files orderly and efficiently.
• Manages any project changes, revisions, revised purchase orders and changes order documents and Comsense files to show revisions.
• Attend all sales meetings to provide information or input for any customer services issues, as well as typing up written notes from the meeting for all project managers
• Mentor less experienced project managers to learn about the D&H industry, Comsense applications, etc. about project management best practices
• Help interview and train new project managers
• Conduct a monthly project managers meeting with all project managers from all teams
• Potentially take large low margin projects the branch has closed and project managers those jobs
• All other duties as assigned

Minimum Qualifications

• 5-10 years of experience with the industry, required
• Proven project management experience and high technical understanding of products
• Excellent written and verbal communication skills and problem solving skills
• Proficient in Microsoft Products, including but not limited to Excel, Word, and Outlook
• Functional and working knowledge of computers
• Must pass pre-employment background check and drug screen

Knowledge, Skills and Abilities

• Some experience with construction / project management or sales in commercial building materials
• Ability to read and understand construction documents
• Effective time management and organizational skills
• Effective communication skills both verbal and in writing, good mathematical skills
• Understanding of basic construction skills
• Professional and polished in both appearance and speech

Physical Demands

This would require the ability to lift files, open filing cabinets and bend or stand as necessary. Some job site visits will be required to meet with customers and/or field verify job conditions.

This job operates primarily in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Could require driving to and touring project sites for job meetings and site review. Work from home / remote employee would be considered for the right candidate.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

CBX Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

We are a VEVRAA Federal Contractor and give priority referral to protected veterans. We are committed to taking affirmative action to employ and advance in employment qualified minorities, women, individuals with disabilities, and protected veterans.