Senior Account Management Leader for Enterprise Growth

Qualtrics

Dallas (TX)

On-site

USD 140,000 - 170,000

Full time

4 days ago

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Benefits offered by this job

World-class team

Competitive compensation

Career development opportunities

Job summary

Qualtrics is seeking an Account Management Sales Leader to direct a team of 6-8 Account Executives and drive net-retention growth, cross-sell adoption, and multi-year renewals across our enterprise portfolio.

You will enable the team to execute value-based selling, strategic planning, and executive partnership while expanding ARR and strengthening customer success through collaboration with Success, Services, and Product teams.

Qualifications

7-10+ years of software subscription sales and commercial leadership experience focused on account expansion.
Strong commercial proficiency with SaaS, DaaS, and post-sale retention metrics (NRR, GRR, Gross Churn).
Proven track record leading large-scale existing business teams and closing multi-year, complex contract renewals.
Bachelor's or advanced degree in business, technology, or a related field.
Exceptional communication, storytelling, and executive-level relationship management skills.

Responsibilities

Lead a team of 6–8 Account Executives.
Train reps on expansion motions, Executive Business Reviews (EBRs), multi-threading client relationships, and renewal forecasting.
Act as an executive sponsor on major enterprise renewals, multi-year extensions, and strategic cross-sell opportunities.
Drive proactive account health strategies to mitigate churn risk and optimize multi-party contract negotiation cycles.
Collaborate cross-functionally with Customer Success, Professional Services, and Product teams to align expansion with client success.