Intern, Digital Marketing

ZN001 Zeno US; Chicago (IL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Headspace subscription

Paid time off

401(k) plan

Be Kind to Your Mind

Medical, dental and vision insurance

Job summary

Zeno Group in Chicago seeks an enthusiastic Digital Marketing Intern to support social programs and bring digital communications strategies to life. You will work with seasoned strategists, creators and account teams to gain hands-on experience across social media, content development and community management.

The role is ideal for someone pursuing a degree in communications or marketing, with a passion for digital culture and strong writing.

Qualifications

• Currently pursuing or recently completed a degree in communications, marketing, public relations, journalism, digital media or a related field.
• Passion for digital communications, social media and emerging platforms.
• Strong writing and communication skills with an interest in creating engaging digital content.
• Curiosity about social media trends, online communities and digital culture.
• Strong organizational skills with the ability to manage multiple assignments and priorities.
• Experience with Microsoft Office applications.
• Familiarity with graphic design tools or content creation platforms is a plus.
• Familiarity with social media monitoring or analytics platforms is a plus.

Responsibilities

• Community Management & Social Engagement: Support community management across social media platforms by monitoring conversations, engaging with audiences and helping maintain each client's brand voice.
• Content & Digital Communications: Assist with content development, social media publishing and day-to-day digital communications activities across a variety of client programs.
• Research & Trend Monitoring: Monitor social media, digital culture and emerging platform trends, helping identify relevant opportunities and insights for clients and internal teams.
• Team Collaboration & Project Support: Partner with account teams and digital specialists to support project coordination, research and the successful execution of client work.
• Professional Development: Build your knowledge of digital communications, social media strategy and community management while learning from experienced team members and contributing to a collaborative environment.

Skills

Strong writing

Communication

Curiosity about social media trends

Collaborative mindset

Microsoft Office

Education

Communications/Marketing-related degree

Tools

Microsoft Office

Graphic design tools

Job description

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our \"Fearless Pursuit of the Unexpected,\" we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Job Description: Intern, Digital Marketing Do you love social media, digital culture and creating engaging online experiences? Are you curious about how brands connect with audiences across digital platforms and eager to build your skills in a fast-paced agency environment? As a Digital Intern at Zeno, you will support our Digital team across a variety of client programs, helping bring digital communications strategies to life. Working alongside experienced strategists, creators and account teams, you'll gain hands‑on experience in social media, community management, content development and digital communications while contributing to work for leading brands. This internship is ideal for someone who is curious, collaborative and excited to learn. You'll have the opportunity to build practical agency experience, explore emerging digital trends and develop skills that support a career in digital communications.

About the Role

• Community Management & Social Engagement: Support community management across social media platforms by monitoring conversations, engaging with audiences and helping maintain each client's brand voice.
• Content & Digital Communications: Assist with content development, social media publishing and day‑to‑day digital communications activities across a variety of client programs.
• Research & Trend Monitoring: Monitor social media, digital culture and emerging platform trends, helping identify relevant opportunities and insights for clients and internal teams.
• Team Collaboration & Project Support: Partner with account teams and digital specialists to support project coordination, research and the successful execution of client work.
• Professional Development: Build your knowledge of digital communications, social media strategy and community management while learning from experienced team members and contributing to a collaborative environment.

About You

• Currently pursuing or recently completed a degree in communications, marketing, public relations, journalism, digital media or a related field.
• Passion for digital communications, social media and emerging platforms.
• Strong writing and communication skills with an interest in creating engaging digital content.
• Curiosity about social media trends, online communities and digital culture.
• Strong organizational skills with the ability to manage multiple assignments and priorities.
• Experience with Microsoft Office applications.
• Familiarity with graphic design tools or content creation platforms is a plus.
• Familiarity with social media monitoring or analytics platforms is a plus.
• Collaborative mindset with a willingness to learn, contribute ideas and support team success.

Pay Rate: $18.00 USD/hr. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

Level 01 An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

About Our Benefits Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self‑care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US.

Zeno Group, Inc. provides equal employment opportunities to applicants and employees. Employment decisions are made on the basis of job-related criteria without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, age, genetic information, national origin, disability, military, or veteran status, or any other classification protected by applicable law. We invite all applicants to voluntarily self-identify their race, ethnicity, and gender. Submission of the information on this form is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. Information obtained will be retained in a confidential file and separate from personnel records. This information may only be used in accordance with the provision of applicable federal laws, executive orders, and regulations. If you want more information about any of the sections, please check with a company representative.

We are a rapidly-growing agency that provides opportunities to learn, develop skills and collaborate with colleagues at all levels across our global network. Ask us about Zeno’s Day of Play, Zeno Gives Back (our global day of service), Fearless University, office happy hours and more. We are always looking for diverse talent who can bring great energy to our teams and our business. Zeno is the place where careers are built and lives are lived.

A Fiercely Independent Agency Zeno is an award-winning, global integrated communications agency, born from PR, operating across North America, Europe and Asia. Zeno is – and always will be – for everyone. We are committed to fostering a global, diverse workforce where all employees feel valued, included and empowered. What sets Zeno apart is the people who comprise the agency – the unique perspectives, the varied worldviews and the impactful empathy – who are dedicated to driving positive change. To support our diverse workforce, we created safe‑space communities to connect with others who share similar backgrounds, experiences, identities, etc. These resources include: Black Voices, Zin Miedo (Latinx), PRide at Zeno (LGBTQ+), Asian-cy (Asian and Pacific Islander), Zeno Village (working parents), Freshmen Homeroom (Intern, AAE, AE) and Healthy Minds (mental wellbeing). To reinforce our commitments to DE&I and take action against systemic racism, Zeno launched ‘Act Together’ in 2020. The initiative is reflective of our shared responsibility to undertake the hard work that brings about real positive outcomes within Zeno and the broader communications industry. The strengthened infrastructure and resources we put in place ensures that DE&I effectively informs everything we do. Act Together remains central to who we are and how we show up with the goal of lasting change. We will not waver in prioritizing this important work.