Senior Account Executive

Syneos Health; California (MO); Hybrid; USD 77,000 - 90,000; Full time

Job summary

Syneos Health is seeking a Senior Account Executive for the GSW team in a remote Canada-based role. You will serve as the primary customer contact at the tactic level, supporting upper-level customer management and partnering with Agency Operations to execute tactical objectives aligned with brand strategy.

You will collaborate with the Project Manager and Planner, manage budgets, and write briefs, ensuring timely delivery and strong client relationships.

Qualifications

• 3+ years experience in marketing, healthcare or related disciplines or agency side experience.
• Ability to manage tactical level customer requests and communicate brand objectives.

Responsibilities

• Partner with the Project Manager and Planner to manage changes that may affect timing, cost, or workload.
• Build relationships with customer contacts and colleagues, providing value regarding tactical strategy, brand objectives, and business needs.
• Assist in writing project briefs and securing signed copies from customer.
• Orchestrate pre-kickoff meetings and initiation of new customer requests.
• Manage budgetary needs of the customer in partnership with the Planner.

Skills

Customer experience

Tools

Microsoft Office Suite

Job description

Updated: September 1, 2026
Location: Remote, Canada
Job ID:17518

In this role with GSW, you will function as the primary customer contact on a tactic level, supporting upper-level customer management team members and partnering with Agency Operations. As Senior Account Executive, you will be responsible for day-to-day account activities and ensure the execution of tactical objectives are aligned with customer expectations and overall brand strategy. You will:

• Partner with the Project Manager and Planner to manage changes to project parameters that may affect timing, cost, or workload
• Build relationships with customer contacts and colleagues, providing value as source of information relative to tactical strategy, brand objectives, and business needs
• Assist in writing project briefs and securing signed copies from customer
• Orchestrate pre-kickoff meetings and initiation of new customer request
• Manage budgetary needs of the customer in partnership with the Planner
• 3+ years’ relevant customer experience in marketing, healthcare, or other related disciplines or 3+ years’ relevant agency side experience
• Proficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)

Desired Requirements:

• Adobe Profession experience

The annual base salary for this position ranges from $77,000 to $90,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance.

At GSW, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

GSW is a full-service healthcare communications agency that goes beyond advertising to create personalized brand experiences that involve, inspire, educate and activate people through ongoing brand journeys. As one of the world’s ten most-awarded healthcare advertising agencies, GSW is hell-bent not to replace the same old with the same old. This is achieved through a provocative premise — if other brands communicated the way healthcare brands do, how many customers would they have? GSW turns against this premise through discovery of beneath-the-surface customer insights that we impact with stories, simplicity and authenticity.

W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled). At?Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

Discover what our more than 25,000 employees already know: work here matterseverywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday workimprovespatients’ lives around the world. Selecting us as an employer secures acareer in which you’re guaranteed to:

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization builtto accelerate customer success. We translate unique clinical, medical affairs and commercialinsights into outcomes to address modern market realities. To learn more visit syneoshealth.com .

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of thiswebsite, please contact us at: Email: [emailprotected] One of our staff members willwork with you to provide alternate means to submit your application.